Job Description

Job Summary
The role will be responsible for driving the cross asset strategy and revenues covering Investor clients across MENAP. This is a People Leader role tasked with team related responsibilities assisting colleagues to help achieve team and bank wide objectives.
Key Responsibilities
Summary

• Drive growth of the Investor business covering Sovereign Wealth Funds, Asset Managers, Pension Funds, and Insurance Companies.
• Support existing institutional client relationships and develop strategies to deepen engagement across Macro products such FX, Rates, etc.
• Experience and ability to bring or build deep senior level client relationships
• Understand client strategies, objectives, and risk appetite to propose relevant product solutions

Strategy

• To develop the Bank's relationships with Clients through marketing and sales of Financial Market products (refer to P3 objectives for individual product requirements).
• Work with clients in conjunction with Relationship Managers, and other colleagues in sales, research and trading to develop a thorough understanding of each prospective client's business needs. Establish an engagement strategy designed to meet those needs.
• Develop a productive working relationship with the client's key decision makers through calling, visits, and provision of relevant ideas to become a critical external resource their decision making process around usage of financial markets instruments.
• Work with Relationship Managers and Originate new clients to market and sell Financial Market products.
• Diligent coverage of the daily flow business meeting all required standards and procedures.
• Assist the automation of product offering to Clients.
• Emphasis on cross asset and cross boarder collaboration in order maximise client service and returns.
• Drive the client engagement for RWA optimisation to improve the overall FM product RoRWA.

Business

• Achieving assigned full year budget as per annual P3 document for client income from allocated clients.
• Within this budget, generate specific Financial Markets Product mix as per P3 Document.
• Provide seamless backup for colleagues when they are unavailable to deal with their own clients.
• Facilitate deal origination.
• Actively engage FM Structuring teams to facilitate optimum client risk solutions.

Processes

• The role will involve liaising with clients and executing trades and orders in line with SCB's policy and procedures consistent with all FM Sales staff globally including Order Handling, Record Keeping and Best Execution.
• Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient, appropriate and compliant with internal policies, procedures, codes and applicable external laws and regulations.
• Monitor the utilization of each client's trading limits with SCB, obtain specific approval for any excess likely to arise as a result of a particular transaction.
• Continued provision of best-in-class service to help build the financial markets relationship.
• Taking responsibility for the global financial markets relationship for key clients where appropriate. This will require liaison with Relationship Managers and SCB product specialists in other regions in which clients are active, to help build the global franchise with dedicated coverage accounts.
• Maintain an updated account plan for Financial Markets products for each client. Use to identify potential relationship growth areas and create action plans for addressing opportunities accordingly.
• Emphasis on proactive engagement with clients, and timely delivery of relevant market intelligence. Always respond to requests in a timely and efficient manner.
• Take ownership of all aspects of service delivery to the client within financial markets, including support functions such as operations.
• Assist in setting up adequate infrastructure to facilitate dealing (book platform, PPG, CA monitoring, seeing approvals with TCRM/GMR/LC etc).
• Drive/follow Financial Market themes and key initiatives and close alignment with the risk books.

People and Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
• Provide effective leadership and management to direct reports and ensure they are highly engaged and performing to their potential.
• Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation.
• Ensure the provision of ongoing training and development of people where appropriate and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Contribute to continuous process improvement and sharing best practice.
• Set and monitor job descriptions and objectives for direct reports where appropriate, and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Lead and reinforce strategic change and ensure the organisation structure and people programs are aligned and geared towards supporting change.
• Employ, engage and retain high quality people, with succession planning for critical roles. Identify, evaluate and action under performers.
• Responsibility to review team structure/capacity plans.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others.
• Commitment to Group Code of Conduct.
• Timely completion of all e-leaning, attestations and requests for information.

Key Stakeholders

• Investor clients - senior personnel and key decision makers
• Coverage and product partners
• MENAP Regional FM head
• Product management teams
• Structuring management teams
• Partner FM regional heads
• Trading heads
• Technology, Finance, control and risk functions
• Regulators

FM Front Office Supervisor Responsibilities

• This role has been identified as a Financial Markets 'Front Office Supervisor' and as such has associated with it a series of specific supervisory responsibilities in addition to any current employee/ management responsibilities within the Bank. Periodically the holder of this role will be required to attest that they understand their specific supervisor responsibilities and that they will execute these diligently. For the avoidance of doubt these Front Office Supervisory Responsibilities supplement and do not replace those outlined in this as well as any other applicable core employee/management responsibilities

Skills and Experience

• Business Markets
• Cross-Selling
• Knowledge of Customers
• Sales Tasks and Activities
• Selling
• Understanding Customers Needs

Qualifications

• Education Min Bachelors
• Training Mandatory & Developmental - Role Specific and Regulatory / Compliance wide
• Languages English

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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