The Executive Assistant (EA) primary role is to support the SMD leadership group and/or senior team members, as listed below, and to assist the Corporate Services team in the smooth running of the office.
Scope and Responsibilities:
PA/Secretarial support to the Senior Managing Director(s)
Manage all business travel logistics (air tickets, hotels, transfers, redemptions, frequent flyer cards etc...) through the application and the local travel agent
Ensure all necessary arrangements are completed for meetings, whether internal or with external clients
Extensive diary management
Manage preparation, submission and tracking of expenses through the platform and accurate matter code (billable to client) is included in each expense
Input hours (billable and nonbillable) in time recording application (hours must be logged by end of the month)
Maintain current and accurate documentation pertaining to family personal documentation, such as passports, permits, academic certificates and birth/marriage certificates
Maintain visa and immigration documents for SMDs, spouses, and children (if applicable)
Assist with office related matters, functions
Use of internal platforms and programs and become an SME on each (Salesforce, Chrome River, Carpe Diem)
Upload medical claim forms in the respective SMD\'s profile for reimbursement.
Assist with office-related matters, overall administrative assistance, including PA cover
Experience and Skills:
Minimum three years PA experience
Previous experience in a professional services environment, preferably telecommunications or financial services; ideally with a multi-national company with international exposure
Microsoft office application knowledge (Word, Excel, PowerPoint)
Relevant university degree, preferably Business Administration (BS or similar)
Excellent professional written and verbal communication in English
Ability to interact with other members of the business as well as external parties
Must be able to multi-task effectively
Ability to cope with aggressive deadlines and work under pressure
Understand and manage multiple time zones
Personal Attributes:
Highly organised and meticulous
Flexible to accommodate urgent out of hours requests
Proactive, dedicated to meeting deadlines and able to manage stress
Resourceful and willing to actively develop knowledge of the business
Smart appearance, well-presented and professional
Possesses a mature demeanor and positive attitude, as well as discretion and sensitivity when dealing with the SMDs
Possesses cultural awareness and sensitivity
Willingness to commit to and align with company culture and values