Job Description

ERP-Technical Developer
Company: Alpine Creations
Position Type: Full-Time
About Alpine Creations
Alpine Creations is a dynamic and growing organization dedicated to [Insert Alpine Creations' industry, e.g., manufacturing, retail, professional services]. We are embarking on a transformative journey to optimize our business processes and data-driven decision-making. To achieve this, we are seeking a skilled ERP-Technical Developer to join our team and play a pivotal role in the development, customization, and support of our key enterprise platforms.
Job Summary
We are looking for a highly motivated and experienced ERP-Technical Developer with deep expertise in the ServiceNow (NOW) platform and related reporting ecosystems. The ideal candidate will be responsible for the end-to-end technical development, implementation, and enhancement of our NOW ERP and Service Management systems. You will leverage your strong programming background and database skills to create robust solutions, develop insightful reports and dashboards, and ensure the integrity and security of our business data.
Key Responsibilities

• End-to-End NOW Platform Development: Design, develop, configure, and implement solutions on the ServiceNow platform, taking projects through the full software development lifecycle (SDLC).
• Customization & Scripting: Utilize ABS (Now GlideScript) and other ServiceNow programming tools to customize applications, create business rules, client scripts, and script includes.
• Reports & Analytics Development: Design, develop, and maintain advanced reports, dashboards, and performance analytics primarily using iNet and iNet Software.
• Power BI Integration: Develop and manage interactive data visualizations and reports in Microsoft Power BI, connecting to various data sources to provide actionable business intelligence.
• Database Management & Optimization: Write complex SQL queries, perform data analysis, and manage schemas across RDBMS such as DB2, Oracle, MySQL, and SQL Server.
• Object-Oriented Programming (OOP): Apply strong OOP concepts to create clean, efficient, scalable, and maintainable code.
• Integration & API Development: Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, MID Server, and other methods.
• IT Service Management (ITSM): Contribute to the development and enhancement of IT Service Management processes within the ServiceNow platform (a significant plus).
• Cloud & Security: Apply expertise in cloud technologies and a deep understanding of Data Loss Prevention (DLP) practices to ensure solutions are secure, compliant, and leverage modern cloud architectures.

Required Qualifications & Experience

• Proven hands-on experience as a technical developer for ServiceNow (NOW) ERP.
• Demonstrable experience having gone through at least one full lifecycle of a NOW implementation.
• Strong expertise in iNet and iNet Software for reports development.
• Proficiency in ServiceNow's ABS (Advanced Business Scripting - Now GlideScript) programming tool.
• Solid understanding of Object-Oriented Programming (OOP) concepts and principles.
• Hands-on experience with RDBMS and writing complex SQL; specific experience with DB2, Oracle, MySQL, and/or SQL Server is required.
• Experience with one or more modern programming languages such as Java or .NET.
• Proven experience with reporting tools such as Crystal Reports, Jasper, or SOL Reports.
• Experience developing dashboards and reports in Microsoft Power BI.

Preferred Qualifications (Nice-to-Have)

• ServiceNow Certified Application Developer (CAD) or other ServiceNow certifications.
• Direct experience with IT Service Management (ITSM) processes and implementations in ServiceNow.
• Formal education or certifications in Cloud Technologies (e.g., AWS, Azure, Google Cloud).
• Knowledge of web technologies (HTML, CSS, AngularJS, React).

What We Offer

• A competitive salary and comprehensive benefits package.
• The opportunity to be a key technical player in a growing organization.
• A collaborative and innovative work environment.
• Opportunities for professional development and certification.

Skills Required