to manage, maintain, and enhance our ERP systems. The ideal candidate will act as the primary point of contact for all ERP-related requirements, providing technical support, system upgrades, user training, and process optimization to ensure efficient business operations.
Key Responsibilities:
Manage the daily operation, configuration, and maintenance of the ERP system.
Coordinate with ERP vendors and service providers for system updates, troubleshooting, and new module implementation.
Develop and generate business reports and dashboards as required by different departments (Sales, Finance, HR, Logistics).
Provide technical support and training for ERP users across various departments.
Analyze current business processes and recommend and implement system improvements.
Ensure data integrity, security, and regular backup of the ERP system.
Troubleshoot system errors, bugs, and performance issues, ensuring timely resolution.
Collaborate with department heads to customize ERP functionalities according to operational needs.
Conduct regular audits and reviews of system data, configurations, and workflows.
Maintain documentation of system configurations, procedures, and user guides.
Support the integration of third-party software with the ERP system.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum 3-5 years of experience in ERP administration, preferably within trading, construction equipment, or machinery industries.
Strong understanding of ERP systems (SAP, Oracle, Microsoft Dynamics, or other relevant systems).
Hands-on experience in ERP system customization, reporting tools, and database management.
Excellent problem-solving, analytical, and communication skills.
Ability to work under pressure and manage multiple priorities.
Familiarity with UAE labor regulations and business operations is an advantage.
Preferred Skills:
Knowledge of SQL, Power BI, or similar reporting tools.
Experience in integrating ERP with CRM, HRMS, and other enterprise applications.
Project management experience in ERP implementations or upgrades.
Job Types: Full-time, Permanent, Contract
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