ABOUT THE FUNCTION
This Engineering function is responsible for maintenance and planning across the hotel to ensure full availability and serviceability of hotel facilities and to minimise disruption for guests. It is responsible for overseeing all repair work, preventative maintenance and reconstruction work is completed to standard, as well as ensuring functional emergency recovery plans.
WHAT YOU WILL NEED TO SUCCEED
Minimum Certification in Maintenance Engineering or related Technical field.
Minimum of 1 -2 years' experience in a similar position in a 5-star hospitality company.
Good knowledge of preventive maintenance of Hotel assets.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
Conduct all operational tasks in the Engineering department in line with required service standards and procedures.
Go the extra (s)mile where you can.
Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the Guest's interests at heart.
COMPETENCIES
Put Customer First
Drive for Results
Learning
Resilience
Adaptability
WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
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