Engineering Coordinator

Al-Wakrah, Qatar

Job Description

Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.




  • To coordinate all internal and external correspondence, incoming mail, and appointment diary for the HOD.

  • To keep daily, weekly and monthly reports organized by date, including daily quality control reports, maintenance requests, incident reports etc.

  • To be familiar with all maintenance contracts and to ensure these are renewed in time annually.

  • To ensure all warranties of equipment are monitored and kept up-to-date.

  • To prepare all purchase order requests for the engineering department.

  • To handle and manage the petty cash as per company procedure.

  • To ensure that the preventative maintenance program is being executed and reported.

  • To work closely with the housekeeping department.

  • To provide a courteous, professional, efficient and flexible service at all times.

  • To be fully conversant with all services and facilities offered by the hotels.

  • To utilize OPERA PMS as and when required.

  • To ensure that the engineering office and surrounding area is kept clean and organized at all times.

  • To ensure all guests complaints are logged and brought to the attention of the hotel manager and entered in guest profile.

  • To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.

  • To carry out any other reasonable duties and responsibilities as assigned.

  • To use computer system for all work orders.

General



  • To understand and strictly adhere to the rules & regulations established in the Employees’ Handbook and the hotel’s policy on fire, hygiene, health & safety.

  • To always work to the best of your ability.

  • To be financially aware and aim to strive for a successful profitable business.

  • To report for duty punctually.

  • To be groomed and dressed as stipulated in the staff handbook including wearing the correct clean uniform at all times.

  • To maintain a high standard of personal appearance and hygiene at all times.

  • To maintain a good rapport and working relationship with all staff.

  • To be fully aware and cooperate with all the security policies.

  • To handle guest and employee inquiries to the best of your ability in a courteous and efficient manner and report guest complaints or problems to supervisors or manager on duty at all times.

  • To provide and maintain the highest possibly service standards to our clientele at all times.

  • To use your knowledge to the best of your ability with regard to legal matters.

  • To never be under the influence of drugs or alcohol when on duty.

  • To be familiar with the emergency procedures of the hotel.

  • Never to communicate to any members of the press with regard to Al Rayyan Hospitality, its clientele and the owners of the hotel.

  • Not to carry any weapons on property.



Qualifications

With 2-5 years of experience in the same field in hotel industry
With pleasing personality and a well focused individual
Able to handle pressure at work and capability to multi-task
With excellent English communication skills (oral and written)

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Job Detail

  • Job Id
    JD1425786
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Al-Wakrah, Qatar
  • Education
    Not mentioned