Engineer Technical Support
Doha, DAW, QA, Qatar
Job Description
Software problem management and resolution. Software error research and correction alternatives. Provide exceptional customer services in a high stress environment. Ability to explain technical processes and procedures to end users. Proficiency in troubleshooting and resolving complex problems. Assists in creating and maintaining accurate records and files. Knowledge in ERP modules, database structure
REQUIREMENTS & EXPERIENCE:
A Bachelor's degree in Computer Information Systems or a closely related field. 2+ years of increasingly responsible experience in an information technology environment. Demonstrated knowledge of systems analysis and information technology principles. Experience with reporting and analytic applications from the technical support perspective (application support, object definitions, end-user support, etc.) Customer service minded and solutions oriented. Ability to work with a wide variety of problems and personalities, while continuing to promote a professional and pleasant demeanor.Job Type: Full-time
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Job Detail
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Job IdJD2099584
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned