Job Description

DESCRIPTION
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution programmes that transform core processes in our customers businesses. An experienced programme manager, you will assume end-to-end responsibility for the delivery of complex programmes at scale, proactively identifying and managing both business and technical risks, resolving issues, escalating when appropriate, and driving projects to successful completion, while exceeding customer expectations.
In this role you will combine domain understanding of the energy industry, programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards, Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders, you will help our delivery teams to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes. Specifically, you will:

• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform
• Structure and guide our customers through their transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions
• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions
• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)
• Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devices

You will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain-specific expertise, that will allow you to effectively communicate the benefits of AWS in the customer's business and technical context.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.
Key job responsibilities
As an Engagement Manager (Business Transformation, Energy Supply Chain) in our Energy & Utilities practice, you will be responsible for:

• Designing and delivering business transformation programmes and projects using digital technology on the AWS Cloud
• Leading supply chain conversations within Energy customers to identify opportunities to transform end to end business processes of our customers
• Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Leveraging comprehensive knowledge of supply chain, the energy industry and AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Leading complex team of customer, AWS and partners
• Building deep strategic relationships with senior business and technical customers and acting as a trusted advisor within the supply chain function
• Mentoring and developing project team members within the supply chain function, across the energy domain and to better delivery complex transformation initiatives.
• Partnering with ProServe Sales in identifying future supply chain roadmaps and accelerating customer innovation to increase business value through cloud adoption.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS

• Master's degree in business, an Engineering field (preferably related to Energy Management) or Computer Science
• 5-10 years' experience across Energy, Supply Chain and Digital Solutions/Cloud development
• Extensive experience of managing complex multi-year projects or multi-stream programmes that have a large-scale business transformation impact and proven realisation of business benefits
• Project/programme management professional qualifications
• Experience of delivery in the Middle East

PREFERRED QUALIFICATIONS

• AWS experience preferred, with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
• Experience of hydrocarbon/electron supply chains in addition to materials supply chains
• Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations
• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation
• Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants
• Languages: Arabic

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Skills Required