Job Description

Job title
Employee Relations Officer
Ref #
225063
Location
Qatar - Doha
Job family
Not Specified
Closing date: 16-Aug-2025

You Role: -

You will be responsible to support the effective implementation of employee relations processes by managing case documentation, conducting fact-finding steps, and ensuring all matters are handled in line with Qatar Airways Group policies and applicable labor law. Also, responsible to safeguard procedural fairness, confidentiality, and compliance in a highly regulated environment. In addition, this role will support in the development and implementation of employee relations initiatives to improve engagement and wellbeing for employees.

You will process employee relations cases including grievances, disciplinary actions, and attendance issues in accordance with Qatar Airways Group HR policies and Qatari labor law.

You will draft accurate and compliant documents including meeting minutes, investigation summaries, warning letters, and case closure forms.

You will also prepare reports and documentation of employee notices and corrective action for the ER Manager review and finalizing. Communicate with the HR Separations/HR Business Support to inform on the receipt of appeals and the outcome of the appeals.

You will track and update all assigned cases in the internal system, ensuring data accuracy, confidentiality, and readiness for internal or external audit. Maintain well-organized and secure physical and electronic case files, ensuring strict adherence to data privacy and HR compliance standards.

Qualifications

Requirements:

Bachelor's Degree or Equivalent with Minimum 3 years of job-related experience

Minimum 3-4 years of experience in Human Resources, including exposure to disciplinary, grievance, or other employee relations processes

Experience working within a structured, policy-governed environment

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.



So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=225063