Job Description

CATEGORY

Non Faculty Vacancies

COLLEGE

Departments

DEPARTMENT

Human Resources Department

JOB PURPOSE

As a Sr. Employee Relations Officer, you are expected to provide professional employee relations services to all academic and non-academic staff members at the University of Sharjah, and be the main point of contact for staff members under the designated college/department, as well as communicate and clarify related policies and procedures to reach the highest levels of collaboration and effectiveness.

MAIN ACCOUNTABILITIES & EXPECTATIONS

Manage and process all types of leaves for academic/non-academic staff (such as annual, maternity, unpaid leave, compensation leave, escort leave, short and long sick leaves, etc.) and ensure that return from leave requests are submitted on time online and/or manually after comparing them with the Attendance system. Handle the contract renewal process, including communicating with line managers to obtain their renewal decisions, produce renewal letters, attach required documents (e.g. performance appraisal score), and complete the renewal process on the HR LOGOS system. Keep track of employees who are about to complete their probation period, and ensure that the line manager completes their evaluation and status confirmation. Handle and process all types of employee benefits and allowances on HR LOGOS such as job promotions, annual travel tickets, distinction awards, special allowances, transportation allowance, overtime requests, health insurance, etc. As well as process all transfer and change requests such as transfer decisions, job title changes, marital status, educational degree, etc. Manage the attendance system including creating new accounts, fingerprint registration for new joiners, attendance schedules, shift adjustments, inserting learning days, etc. As well as Address fingerprint technical issues and fingerprint rescans using the designated system/software. Proactively and effectively participate in the HR quality assurance management process, which entails that each team member is responsible for conducting a thorough review of other team members' deliverables before being issued or submitted in a final format.
Monitor attendance records for professional staff members on a monthly basis and report violations including late/early in/out and absent days. As well as apply the disciplinary actions related to attendance and punctuality according to the UOS's disciplinary code.

REQUIRED SKILLS

Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English. Excellent working knowledge of personal computer applications with an emphasis on MS office applications such as Excel, Word, and Teams. Knowledge of ERP Systems related to HR operations would be an advantage.
Very good customer service skills.

DESIRABLE REQUIREMENTS

Minimum of bachelor's degree in Business Administration, Human Resources or a relevant discipline. 4-6 years of UAE experience in a similar role, preferably in higher education institutions. A professional Human Resources certification (such as CIPD, SHRM, etc.) is a plus.

JOB LOCATION

University of Sharjah (Main)

JOB CRITERIA

GENDER

, Male, Female,

QUALIFICATIONS

Bachelor's degree/higher diploma

RELEVANT EXPERIENCE

4

LIVING IN UAE

Yes

NATIONALITY

, United Arab Emirates, All, Comoros,