Emirati Receptionist [ Female Abu Dhabi ]

Abu Dhabi, United Arab Emirates

Job Description

We are looking to hire a Emirati Receptionist for one of our clients (Medical Center) in Abu Dhabi. To qualify for the position, you must have 1-3 years of experience and should be familiar with the medical field.
:
We are seeking a professional and courteous Emirati receptionist to join our medical center team. The ideal candidate will possess strong communication skills in both Arabic and English, have a keen eye for detail, and demonstrate a commitment to providing exceptional patient care. This role is vital for ensuring smooth operations within the medical center and delivering a positive experience for patients and visitors.
Responsibilities:
Patient Interaction:
  • Greet patients and visitors with a warm and professional demeanor.
  • Assist patients with check-in and check-out procedures.
  • Provide information about the medical centers services, policies, and procedures.
Appointment Management:
  • Schedule, reschedule, and cancel patient appointments efficiently.
  • Manage physician schedules and coordinate appointment times.
  • Ensure accurate and timely appointment reminders for patients.
Communication:
  • Answer and manage phone calls, addressing patient inquiries and directing calls to appropriate staff.
  • Communicate effectively in both Arabic and English to accommodate a diverse patient population.
Administrative Tasks:
  • Maintain and update patient records in the electronic health records (EHR) system.
  • Handle patient correspondence, including mail, faxes, and emails.
  • Perform general office duties such as filing, data entry, and managing office supplies.
Insurance and Billing:
  • Verify and process patient insurance information and claims.
  • Assist with billing inquiries and manage patient account transactions.
  • Provide information regarding payment options and financial policies.
Referral Coordination:
  • Schedule and coordinate patient referrals to specialists and other healthcare providers.
  • Ensure all necessary documentation and information are accurately conveyed.
Compliance and Confidentiality:
  • Adhere to local healthcare regulations, including HIPAA and UAE privacy laws.
  • Ensure patient confidentiality and secure handling of medical records.
Office Environment:
  • Maintain a clean, organized, and welcoming reception area.
  • Address any patient or visitor concerns promptly and professionally.
Qualifications:
  • Education: High school diploma or equivalent; relevant certifications or diplomas in office administration or healthcare are a plus.
  • Experience: Previous experience 1-3 years in a medical receptionist or administrative role is preferred.
Must Have:
  • Good English Language Skills.
Good Computer Skills.
Salary: AED 6000
Nationality: Emirati
Gender: Female
Immediate joiners required

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Job Detail

  • Job Id
    JD1841719
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    6000 per month
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned