Job Description

Position:EMEA BTO Business Analyst Manager

: Business Analyst Manager is a connector between IT department and business (Arrow in Europe & US) as well as external customers & vendors. The purpose of the role is to implement and maintain application solutions around Salesforce system and its ecosystem. The person will also manage Business Analysts.

What You Will Be Doing at Arrow? Leading process and applications improvement initiatives through the disciplined use of measurements, accountability, analysis, and discussion of process alternatives Planning, managing, and controlling the activities of a team that provides operational support for a business segment. Managing staff of business analysts by insuring the respect of tasks and documents quality and respect of deadlines (User Stories, Refinements, UAT etc.) Follow-up the Business Analysts targets against the whole DaVinci program planning or any other program that can be assigned to the team. Organizing, leading, and facilitating cross-functional project teams (sales/Ops/Compliance & potentially Finance domains) Developing metrics that provide data for process improvement, identifying indicators for future improvement opportunities. Performing regular reviews with the Business stakeholders and the BTO management on your team project assignments Measuring performance against business requirements, aligning improvement to performance shortfalls Providing consultation on the use of re-engineering techniques to improve process performance inside the BTO organization.

What Are We Looking For? 5 years of related experience Previous experience in people management Previous experience in project management Knowledge of Salesforce application, B2B EDI projects Fluent English Great communication and analytical skills

What is in it For You? Permanent contract with 3 months' probation period Interesting career development opportunities in a quickly growing environment. Working with people across the world

ABOUT US Arrow's enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets. Find out more about us in this video:

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Business Support

R213290