Service-Focused:
Perform diagnostics, maintenance, and repairs on electric vehicle systems.
Collaborate with engineering teams or OEMs to resolve complex EV issues.
Maintain certifications and training on EV servicing procedures and safety.
Advise customers on charging habits, battery health, and software updates.
Technical Support-Focused:
Provide product support and troubleshooting for EV-related questions and issues.
Assist with software updates, over-the-air (OTA) diagnostics, and remote support tools.
Communicate with R&D or product development teams to report recurring issues.
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