Job Description

The

E-Commerce Sales Specialist

is responsible for managing and optimizing product listings to drive sales. This role requires expertise in e-commerce strategies, SEO, pricing analysis, customer service, and order fulfillment to ensure a seamless online shopping experience.

Responsibilities:

Product Listing & Optimization:

Create, optimize, and manage product listings to improve visibility and rankings on eBay. Write compelling product descriptions, titles, and bullet points using

SEO strategies

and relevant keywords. Upload high-quality images and videos that showcase product features effectively. Regularly update listings to reflect new stock availability, pricing, and promotions.

Sales & Pricing Strategy:

Conduct

market research

to analyze competitors, pricing trends, and demand Develop

competitive pricing strategies

to maximize sales and maintain profit margins. Monitor eBay analytics and sales performance to make data-driven decisions. Identify opportunities for product bundling, discounts, and seasonal promotions.

Customer Service & Order Fulfillment:

Respond to customer inquiries, messages, and product-related questions in a

timely and professional manner

. Handle customer complaints, returns, and refunds while ensuring compliance with policies. Coordinate with the

logistics and warehouse team

to ensure accurate order fulfillment and on-time shipping. Maintain a high

seller rating

by ensuring positive customer feedback and resolving disputes effectively.

Marketing & Advertising:

Manage Ads to increase product visibility and boost sales. Implement eBay promotional campaigns and discounts to attract more buyers. Collaborate with the

digital marketing team

to cross-promote products on other online platforms. Utilize

email marketing

and social media channels to drive external traffic to eBay listings.

Inventory & Stock Management:

Work with the warehouse team to ensure stock levels are maintained and updated on eBay. Track

inventory movement

and prevent stock shortages or overstocking. Plan for seasonal demands, holiday sales, and high-traffic shopping events (Black Friday, Cyber Monday, Boxing Day).

Analytics & Performance Monitoring:

Generate weekly and monthly reports on sales performance, customer behavior, and product trends. Use eBay Seller Hub and analytics tools to measure conversion rates, traffic, and overall store performance. Identify underperforming products and make adjustments to improve their ranking and sales.

Required Skills & Experience:

Bachelor's degree or diploma

in

Business, E-commerce, Marketing, or a related field.

Minimum of 3-5 years

of experience in

eBay sales, e-commerce, or online marketplace management.

Strong understanding of

eBay SEO, listing optimization, and product ranking strategies.

Experience managing eBay stores in the Canada and UK, preferred. Proficiency in

eBay Seller Hub, Terapeak, and eBay Ads (Promoted Listings).

Strong communication and

customer service skills.

Ability to

analyze data

and make informed sales and pricing decisions. Familiarity with

shipping and fulfillment processes

for international markets. Knowledge of

inventory management software

(such as Linnworks, ChannelAdvisor, or similar tools) is a plus.
Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

Are you currently in UAE? Do you have any UAE experience related to E-Commerce Sales? What is your current visa status? Can you join immediately? What is your expected salary? What is your Nationality? * What is your Age?