Ecommerce operations managers are responsible for overseeing the day-to-day operations of an ecommerce business. They commonly manage a team of individuals who work on different aspects of the business, such as marketing, shipping, customer service, etc.
Ecommerce operations managers must be able to juggle many tasks at once while still maintaining focus on the big picture. They may need to coordinate with multiple departments within their company to ensure that all elements of the business are working together effectively.
Responsibilities:
Liaising with designers, developers, and other third parties to ensure the development of ecommerce sites meets the company\xe2\x80\x99s standards
Analyzing data to identify trends and opportunities for improvement in areas such as customer satisfaction, revenue generation potential, and conversion rates
Assisting with product development and pricing strategy for new products or services
Evaluating website performance to determine which elements are performing well and which need improvement
Managing inventory levels by placing orders with suppliers or manufacturers based on projected sales volume
Working with customers to resolve issues or concerns related to orders that have already been placed
Managing the day-to-day operations of an ecommerce business, including customer service, inventory management, marketing efforts, and financial planning
Developing strategic plans for improving the company\xe2\x80\x99s ecommerce presence over time to increase sales and conversions
Developing and implementing ecommerce strategies to improve sales and customer service, such as creating online promotions or new product offerings
Job Type: Full-time Salary: KD600.000 - KD900.000 per month Ability to commute/relocate:
Kuwait City: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Preferred)
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