Assists in developing the strategy and plans for the E-commerce Department
Defines the operating framework and policies for the Department and ensures compliance with internal quality standards
Collaborates with internal and external stakeholders to ensure seamless execution of services within and outside the Department
Manage E-commerce Business Increase web traffic and drive sales.
Deliver a strategic approach in driving ongoing traffic and promotions to generate sales revenues and build brand awareness.
Oversees the development of best-practice online marketing programs
Oversees all aspects of E-commerce to ensure that website/digital technology, structure, organization, design and functionality are customer driven, user-centric and metrics-based
Supervises the activities of the Trade & Commercial function within E-commerce, to ensure adequate inventory levels to sustain direct to consumer demand: i.e. online sales and catalogue transactions
Provides sales, margin and cost justification analysis for emerging E-commerce initiatives and promotions
Collaborates with the group Information Technology department to establish online cataloguing, payment / merchant gateways and web security in line with the latest trends in online commerce technology
Establishes content strategy and execution schedule that both supports and drives key metrics
Manages multiple projects ranging from small single release web portal deployments to large, high-profile, cross-team initiatives of the department including construction, launch, and management of E-Commerce sites
Oversees the execution of online marketing and web PR strategy by managing social networking pages as well as developing and maintaining online content
Provides research and analysis to the respective brands related to online merchandise selling trends, marketplace price sensitivity, and consumer response to merchandise products
Builds and maintains relationships in a network of E-commerce vendor/suppliers, web affiliates and partner websites
Ensures integration between portals, websites and other digital means with the physical in store and above the line marketing ensuring consumers have a fully integrated consumer Journey
Cooperates with the Brick and Mortar team to provide seamless consumer experiences (click and collect, store digital catalogs, etc.), facilitating consumer centric purchase experiences in all occasions where digital meets physical
Operations Management
Project Management
Metrics Management
Defines goals and key performance indicators for each member of the team and ensure effective implementation of performance management process
Develops talent within the team by providing guidance and coaching to achieve the defined goals
Requirements
A minimum of 10 -12 years of relevant experience with at least 5-6 years in E-commerce delivery and management in a retail industry.
Strategic mindset and visioning
Highly proficient in all design aspects
Possess strong conceptual skill, creative flair and originality
Analytical skills and business acumen
Forecasting ability
Attention to detail
Communication skills
Planning and Organising
Teamwork
Leading and Supervising
Excellent interpersonal and communication skills
About the Company The Middle East Executive Group has become the first choice for industry professionals wanting to work in the Gulf region.
We understand exactly how supply chain performance and sales performance impacts the bottom line and top line of product led businesses and we have the experience, network & expertise to match skilled professionals with exciting new roles that suit their experience, passion and drive in this highly strategic industry.
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