Job Description

Ecommerce Category Manager - Digital Retail - GMG - Dubai, UAE
Position Overview
The Ecommerce Category Manager role at GMG supports the execution of digital category strategies and daily trading operations to drive revenue, margin, and site performance across ecommerce platforms. Based in Dubai, this role focuses on data-led decision-making, site merchandising, pricing, promotions, and omnichannel fulfilment to deliver a seamless and commercially effective customer experience.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and Buying
Salary: 14000-20000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Ecommerce Category Manager works closely with cross-functional teams to optimize category performance through analytics, trading calendars, visual merchandising, and omnichannel execution. The role supports growth initiatives by analysing customer behaviour, market trends, and commercial metrics while ensuring pricing accuracy, product readiness, and strong onsite experiences.
Key Responsibilities

• Support development and execution of ecommerce category strategies to maximise revenue, margin, and customer satisfaction
• Analyse sales data, market trends, and competitive activity to identify growth and profitability opportunities
• Monitor category performance against sales, margin, and KPI targets and recommend corrective actions
• Prepare and present regular performance reports, insights, and data-driven action plans
• Track and analyse key metrics including GPV, UPT, conversion rate, and AOV
• Conduct daily site checks covering links, product availability, findability, and visual merchandising
• Review onsite customer journeys and identify opportunities to improve conversion and engagement
• Update homepage menus, filters, and navigation in line with campaigns, regional nuances, and trends
• Raise and test bugs, perform UATs, and participate in testing new features and functionalities
• Create and maintain trading calendars aligned with retail campaigns and regional priorities
• Brief content requirements to relevant teams and ensure timely delivery
• Plan and oversee visual merchandising across key categories balancing commercial and brand priorities
• Align ecommerce pricing and promotions with local retail calendars and ensure accurate execution
• Monitor competitor pricing and promotional activity
• Support planning and execution of promotional campaigns to achieve revenue targets
• Monitor omnichannel fulfilment performance, SLA metrics, and rejection reports, taking corrective actions
• Identify omnichannel opportunities and risks and support testing of new omnichannel capabilities
• Provide monthly store-level and warehouse volume forecasts
• Review size health and inventory performance across categories and products
• Partner with catalog teams to ensure readiness for key products and seasonal launches
• Identify products for activation or deactivation based on commercial performance parameters
• Oversee and guide inventory transfers across markets
• Manage and mentor direct reports, conduct performance reviews, and support team development

Ideal Profile

• Experience in ecommerce trading, category management, or digital merchandising within a retail environment
• Strong analytical skills with the ability to interpret data and translate insights into actions
• High attention to detail and strong organizational skills
• Ability to collaborate across marketing, merchandising, content, product, and operations teams
• Comfortable working in a fast-paced, performance-driven digital retail environment

Skills Set

• Ecommerce platforms and content management systems
• Data analysis and reporting using MS Excel
• Category trading and performance optimisation
• Site merchandising and visual merchandising execution
• Pricing and promotions management
• Omnichannel fulfilment coordination
• Forecasting and inventory analytics
• Stakeholder collaboration and team leadership

Why Join Us

• Opportunity to work with a leading global retail and well-being group
• Exposure to multi-brand, multi-market ecommerce operations
• Career growth within a digitally focused retail organization
• Collaborative work environment with strong data and analytics focus
• Role based in Dubai with regional impact

About the Company
GMG is a global well-being company operating across retail, distribution, manufacturing, properties, and logistics. With over 45 years of experience under the ownership of the Baker family, GMG manages a diverse portfolio of international and home-grown brands across the Middle East, North Africa, and Asia. The company is recognized for its strong digital and physical retail presence, customer-centric approach, and continued investment in innovation and growth.
Job Title Ecommerce Category Manager - Digital Retail - GMG - Dubai, UAE
Ecommerce Category Manager - Digital Retail - GMG - Dubai, UAE
Position Overview
The Ecommerce Category Manager role at GMG supports the execution of digital category strategies and daily trading operations to drive revenue, margin, and site performance across ecommerce platforms. Based in Dubai, this role focuses on data-led decision-making, site merchandising, pricing, promotions, and omnichannel fulfilment to deliver a seamless and commercially effective customer experience.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and Buying
Salary: 14000-20000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Ecommerce Category Manager works closely with cross-functional teams to optimize category performance through analytics, trading calendars, visual merchandising, and omnichannel execution. The role supports growth initiatives by analysing customer behaviour, market trends, and commercial metrics while ensuring pricing accuracy, product readiness, and strong onsite experiences.
Key Responsibilities

• Support development and execution of ecommerce category strategies to maximise revenue, margin, and customer satisfaction
• Analyse sales data, market trends, and competitive activity to identify growth and profitability opportunities
• Monitor category performance against sales, margin, and KPI targets and recommend corrective actions
• Prepare and present regular performance reports, insights, and data-driven action plans
• Track and analyse key metrics including GPV, UPT, conversion rate, and AOV
• Conduct daily site checks covering links, product availability, findability, and visual merchandising
• Review onsite customer journeys and identify opportunities to improve conversion and engagement
• Update homepage menus, filters, and navigation in line with campaigns, regional nuances, and trends
• Raise and test bugs, perform UATs, and participate in testing new features and functionalities
• Create and maintain trading calendars aligned with retail campaigns and regional priorities
• Brief content requirements to relevant teams and ensure timely delivery
• Plan and oversee visual merchandising across key categories balancing commercial and brand priorities
• Align ecommerce pricing and promotions with local retail calendars and ensure accurate execution
• Monitor competitor pricing and promotional activity
• Support planning and execution of promotional campaigns to achieve revenue targets
• Monitor omnichannel fulfilment performance, SLA metrics, and rejection reports, taking corrective actions
• Identify omnichannel opportunities and risks and support testing of new omnichannel capabilities
• Provide monthly store-level and warehouse volume forecasts
• Review size health and inventory performance across categories and products
• Partner with catalog teams to ensure readiness for key products and seasonal launches
• Identify products for activation or deactivation based on commercial performance parameters
• Oversee and guide inventory transfers across markets
• Manage and mentor direct reports, conduct performance reviews, and support team development

Ideal Profile

• Experience in ecommerce trading, category management, or digital merchandising within a retail environment
• Strong analytical skills with the ability to interpret data and translate insights into actions
• High attention to detail and strong organizational skills
• Ability to collaborate across marketing, merchandising, content, product, and operations teams
• Comfortable working in a fast-paced, performance-driven digital retail environment

Skills Set

• Ecommerce platforms and content management systems
• Data analysis and reporting using MS Excel
• Category trading and performance optimisation
• Site merchandising and visual merchandising execution
• Pricing and promotions management
• Omnichannel fulfilment coordination
• Forecasting and inventory analytics
• Stakeholder collaboration and team leadership

Why Join Us

• Opportunity to work with a leading global retail and well-being group
• Exposure to multi-brand, multi-market ecommerce operations
• Career growth within a digitally focused retail organization
• Collaborative work environment with strong data and analytics focus
• Role based in Dubai with regional impact

About the Company
GMG is a global well-being company operating across retail, distribution, manufacturing, properties, and logistics. With over 45 years of experience under the ownership of the Baker family, GMG manages a diverse portfolio of international and home-grown brands across the Middle East, North Africa, and Asia. The company is recognized for its strong digital and physical retail presence, customer-centric approach, and continued investment in innovation and growth.
Post Details
Job Start Date
Salary from 14000.00
Salary to 20000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required