Job Description

ECOM and Marketplace Specialist - Toys R Us - Al-Futtaim Group - Dubai, UAE
Position Overview
The ECOM and Marketplace Specialist role in Dubai, UAE supports the growth of Toys R Us digital channels by driving online trading, merchandising excellence, and marketplace performance. This role focuses on delivering a strong digital customer experience, accurate product content, and achieving sales and margin targets through effective e-commerce execution.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and Buying
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Drive financial targets including online sales, cash margin, and margin percentage across e-commerce and marketplace platforms.
• Manage online merchandise trading to maximize conversion, cross-selling, and up-selling while maintaining optimal stock levels.
• Ensure accuracy of stock availability, pricing, images, descriptions, and promotional offers across all platforms.
• Oversee daily and weekly product launches, ensuring 100 percent accuracy of product content and digital assets.
• Identify slow-moving or underperforming products and implement corrective merchandising actions.
• Coordinate with internal teams to ensure timely execution of product updates and changes.
• Prepare weekly and monthly performance reports, highlighting opportunities, risks, and improvement areas.
• Resolve marketplace listing rejections by coordinating with stores and external partners.
• Conduct regular competitor and market analysis to identify trends, opportunities, and potential risks.
• Support execution of marketing and promotional plans including email campaigns, homepage content, and social media initiatives.
• Build strong working relationships with internal teams and marketplace partners to ensure smooth operations.

Ideal Profile

• Bachelor's degree or equivalent professional experience.
• Minimum 2 years of experience in merchandising, e-commerce, or marketplace operations within a multi-channel or online retail environment.
• Strong experience in site merchandising and product content management.
• Ability to manage multiple tasks with high attention to detail and accuracy.
• Experience working with digital tools, reports, and online retail platforms.

Skills Set

• E-commerce merchandising and trading
• Product content accuracy and management
• Sales and margin analysis
• Marketplace operations and coordination
• Reporting and performance tracking
• Stakeholder communication and collaboration

Why Join Us

• Be part of a globally recognized toy retail brand within Al-Futtaim Group's retail portfolio.
• Gain hands-on exposure to e-commerce and marketplace growth in a fast-paced retail environment.
• Work closely with cross-functional teams to shape digital customer experience and performance.
• Access career development opportunities within a large and diversified retail organization.

About the Company
Al-Futtaim Group is one of the Middle East's most diversified privately held organizations, headquartered in Dubai. Through its retail division, the group operates leading international brands including Toys R Us, delivering engaging shopping experiences across physical and digital channels. With a strong focus on innovation, customer experience, and growth, Al-Futtaim continues to expand its e-commerce and marketplace capabilities across the region.
Job Title ECOM and Marketplace Specialist - Toys R Us - Al-Futtaim Group - Dubai, UAE
ECOM and Marketplace Specialist - Toys R Us - Al-Futtaim Group - Dubai, UAE
Position Overview
The ECOM and Marketplace Specialist role in Dubai, UAE supports the growth of Toys R Us digital channels by driving online trading, merchandising excellence, and marketplace performance. This role focuses on delivering a strong digital customer experience, accurate product content, and achieving sales and margin targets through effective e-commerce execution.
Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and Buying
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Drive financial targets including online sales, cash margin, and margin percentage across e-commerce and marketplace platforms.
• Manage online merchandise trading to maximize conversion, cross-selling, and up-selling while maintaining optimal stock levels.
• Ensure accuracy of stock availability, pricing, images, descriptions, and promotional offers across all platforms.
• Oversee daily and weekly product launches, ensuring 100 percent accuracy of product content and digital assets.
• Identify slow-moving or underperforming products and implement corrective merchandising actions.
• Coordinate with internal teams to ensure timely execution of product updates and changes.
• Prepare weekly and monthly performance reports, highlighting opportunities, risks, and improvement areas.
• Resolve marketplace listing rejections by coordinating with stores and external partners.
• Conduct regular competitor and market analysis to identify trends, opportunities, and potential risks.
• Support execution of marketing and promotional plans including email campaigns, homepage content, and social media initiatives.
• Build strong working relationships with internal teams and marketplace partners to ensure smooth operations.

Ideal Profile

• Bachelor's degree or equivalent professional experience.
• Minimum 2 years of experience in merchandising, e-commerce, or marketplace operations within a multi-channel or online retail environment.
• Strong experience in site merchandising and product content management.
• Ability to manage multiple tasks with high attention to detail and accuracy.
• Experience working with digital tools, reports, and online retail platforms.

Skills Set

• E-commerce merchandising and trading
• Product content accuracy and management
• Sales and margin analysis
• Marketplace operations and coordination
• Reporting and performance tracking
• Stakeholder communication and collaboration

Why Join Us

• Be part of a globally recognized toy retail brand within Al-Futtaim Group's retail portfolio.
• Gain hands-on exposure to e-commerce and marketplace growth in a fast-paced retail environment.
• Work closely with cross-functional teams to shape digital customer experience and performance.
• Access career development opportunities within a large and diversified retail organization.

About the Company
Al-Futtaim Group is one of the Middle East's most diversified privately held organizations, headquartered in Dubai. Through its retail division, the group operates leading international brands including Toys R Us, delivering engaging shopping experiences across physical and digital channels. With a strong focus on innovation, customer experience, and growth, Al-Futtaim continues to expand its e-commerce and marketplace capabilities across the region.
Post Details
Job Start Date
Salary from 8000.00
Salary to 11000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required