Job Description

Job Purpose

To ensure accurate, secure, and timely digitization, classification, storage, and retrieval of organizational documents through the Electronic Archiving System, in compliance with company policies and regulatory requirements.

Key Responsibilities (Role-Based)

Digitize physical documents and upload them into the approved

E-Archiving / EDMS system

Classify and index documents as per approved filing structure Ensure document accuracy, clarity, and completeness Maintain document version control and audit trails Ensure confidentiality and controlled access to records Retrieve documents upon request within agreed timelines Apply document retention and disposal policies Coordinate with departments for document collection and updates Support internal and external audits Maintain backups and ensure data integrity

KPIs (Performance Indicators)

1. Document Digitization Accuracy

Target:

? 99% accuracy

Measurement:

Error-free scanned and indexed documents

Frequency:

Monthly

2. Document Processing Timeliness

Target:

95% of documents archived within SLA (e.g., 24-48 hours)

Measurement:

Archive completion time vs. receipt date

Frequency:

Monthly

3. Document Retrieval Efficiency

Target:

100% retrieval within agreed turnaround time

Measurement:

Average retrieval response time

Frequency:

Monthly

4. Compliance with Archiving Standards

Target:

100% compliance

Measurement:

Audit findings / non-conformities

Frequency:

Quarterly

5. Data Confidentiality & Security

Target:

Zero data breaches

Measurement:

Incident reports / access violations

Frequency:

Continuous

6. System Utilization & Organization

Target:

100% documents stored in correct folder structure

Measurement:

Random system audits

Frequency:

Monthly

7. Department Coordination Effectiveness

Target:

Positive feedback from internal stakeholders

Measurement:

Internal service feedback / delays reported

Frequency:

Quarterly

Qualifications & Experience

Diploma or Bachelor's Degree in

Administration, IT, Information Management

, or related field

2-3 years

experience in

E-Archiving / Document Control

Experience in

Government or large organization projects

preferred Knowledge of

EDMS, scanning systems, MS Office

Bilingual (Arabic & English) preferred
Job Type: Full-time