Job Description

Schedule: Full-time Shift: Shift Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Job Overview Uphold effective security policies to ensure that DHL's staff, assets and customers shipments are protected. Manage and Control Security operations as well as the teams and equipment to pro-actively identify, develop and implement practices, policies and procedures that will ensure DHL remains the leader in provision of security to our employees, customers, DHL assets and information. BAH is one of the global hubs in the DHL network, with throughput volume reaching 35 Million shipments a year. The job holder has to manage and ensure secure, reliable and consistent hub operations in regard to our customers' shipments. Managing a team of 60 people (and sub-contractors), the Duty Security Manager is required to lead the team in securing the hub services in line with the Global SOPs.

Main Responsibilities Customers Provide security support to maintain a secure network to meet customer needs

Security Manager Support and assist the Security Manager in the improvement and enhancement of security of the facilities, shipments & assets to satisfy customer's needs. Provide daily update on major security events. Plan the daily shift resources and execute daily task activities. Assist Security Manager as and when required

Service Provider - Sub-contractor Ensure the manning level is adequate and that all activities meet operational security standard and GSOP & regulatory compliance. Monitor the security services provided and maintain a monthly performance report

Law Enforcement, Security Officials, Local Authorities & Regulatory Bodies, Establish professional liaison to ensure strong links are maintained between DHL and such authorities.

Customs Manage smooth relationship with customs authorities and report discoveries of any contrabands during the screening process

Operations Ensure security screening standards are being adhered to 100% React promptly to inquiries directed from Customer Services, ensuring all shipment related queries are investigated and conclusions communicated. Support Operations for value added services in order to meet customers' requirements Enlist the support of all DHL staff at BAH Hub, Country Office & Mail Distribution Centre to ensure that DHL's environment is safe and secure

Security Support To provide necessary assistance to the security management as and when it is required. Report to Security Manager on all security related matters and to support the team at all times. Ensure compliance to security procedures & processes Consistently monitor access control database and perform quarterly reviews Manage HRIS for employees leave, bonus & overtime Extract and analyse monthly TIP reportsExternal security analysis Maintain security level & corresponding actions in accordance with current threat levels. Assist Duty Security Manager to co-ordinate positive measures to ensure Business Continuity.

Shift Operations Management Coordinate shift operations to meet operational demands upholding high quality standard, complying to Global SOP/ TAPA/IOSA/RA3/BCAA/BAC regulations Co-ordinate Hub, Country Office & Mail Distribution Centre security activities and ensure compliance of DHL staff and sub-contractors with security procedures as specified in the Regional Security Policy and Procedures Manual. Initiate, co-ordinate and conduct security related investigations such as losses and other security incidents relating to DHL assets, personnel and shipments carried by DHL. Respond accurately and make prompt and effective decisions to address any issues encountered during the shift operation Meet with duty Security supervisors to discuss operations execution plan and resource allocations. Monitor operations to ensure security regulations and standard operating procedures are met and have been implemented. Conduct Daily Shift Briefing and ensure close communication and co-ordination between different functions to maintain high levels of security. Responsible for maintaining the FTE expenses as a result to optimum the usage of manpower Regularly coordinate security equipment checks to initiate proactive maintenance in cases of potential failure Ensure regular maintenance of equipment to guarantee 100% operational effectiveness 24 x 7 / 365. Enforce the shipment security measures and controls Ensure compliance to regionally accredited industry bodies such as TAPA.

Security Case Management System - Information Management Provide input and participate in the reporting of security incidents into the database Prepare and analyse the database information for the production of regular reports on shipment and other security incidents, including Dangerous Goods. Where appropriate, recommend and initiate actions to investigate and resolve significant security incidents as they occur.

Aviation Security Provide support to comply with the aviation security requirements of local authorities

People Management Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department. Develop IKOs/KPIs with team members and monitor individual performance. Consult performance appraisal. Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets. Identify training needs and opportunities to develop a high performing work force. Ensure all essential Refresher Training requirements are fulfilled on time

Education & Experience Qualifications 5-7 years' experience as Security Supervisor & above in Airport Services or transportation & logistics industry (Aviation Security field) Minimum Bachelor's degree or equivalent. Self-motivated and capable of doing security and other related projects. Sound investigative record. Ex-Police, Airport Security or Armed Forces personnel, 5-7 years' experience as Staff Sergeant, Inspector & above in any force/police Good Communication skills. Problem solving skills. Fluent in both Arabic and English.