Duty Manager/ Night Manager

Dubai, United Arab Emirates

Job Description

  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel\xe2\x80\x99s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc
  • Inspect facilities regularly and enforce strict compliance with health and safety standards
  • Monitoring the activities of guests to ensure they are enjoying their stay and addressing any concerns they may have
  • Coordinating with other departments such as housekeeping, engineering, and facilities to ensure that all repairs or maintenance issues are addressed in a timely manner
  • Conducting staff meetings with department heads to discuss issues and concerns related to employee morale or productivity
  • Ensuring that all hotel policies and procedures are followed by staff members
  • Creating reports that detail the status of hotel operations and identify areas for improvement
  • Providing customer service to guests by answering questions about hotel facilities and services
  • Assisting in the resolution of customer complaints by working with management to find solutions that are acceptable to all parties involved
Job Types: Full-time, Permanent, Contract
Contract length: 24 months Salary: AED1,800.00 per month Ability to commute/relocate:
  • Dubai: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD1496128
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned