Job Description

As part of our establishment in Morocco, AnyTech365 is recruiting for its new office at CasaNearShore Technical Support Technicians who will be responsible for: . Receiving calls, assisting remotely and responding to electronic requests. . Understand and use best practices to provide first level support and the best possible customer service as soon as possible. . Perform remote cleaning as indicated. . Resolve problems from the first call, as far as possible, using the knowledge retained during the training and searching through the available documentation. . Record problems in the database. . Possess the ability to dynamically understand and retain changing information in relation to the support department and the organization. A positive attitude and positive behavior are expected. Demonstrate a high level of responsibility for all operational tasks and respect the expected standards
Profil Recherche

• A Bac or higher education in Computer Science or IT
• At least one year of experience in a similar position
• Perfect command of Dutch and flawless speech quality.
• A sense of listening and service.
• Hardworking, involved, punctual, and proactive.

Avantages sociaux et autres

• Private health insurance + competitive salary.
• 100% paid training
• A great atmosphere in a growing company with plenty of long-term potentials.
• Opportunity to join a successful company and help drive and share our achievements.
• Ongoing personal and career development training available

Amplitude horaire
44/week