Doorman

Dubai, United Arab Emirates

Job Description

Company Description

A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.



PURPOSE OF POSITION

To receive guests in the most hospitable manner. All guests arriving to the hotel will be welcomed and departing guests fare-welled in the most courteous and friendly manner.

KEY ROLES & RESPONSIBILITIES
  • To be well groomed at all times; to greet guests with the most hospitable attitude upon arrival at the hotel, and to offer assistance at all times
  • Maintain the entrance and main door areas to ensure they are clean and tidy, free of obstacles and ensure that traffic through the driveway is controlled and organized
  • Adhere to guest contact standards at all times
  • Provide current knowledge of the services and facilities offered by the Hotel
  • Assist guests in and out of taxis and other vehicles and assist to remove baggage from vehicles
  • Obtain taxis for guests as required
  • Assist guests with requests for transport and other information
  • Knowledgeable of the events of the day and of daily Hotel activities
  • Knowledgeable of VIP guests and whenever possible address such guests by name
  • Has presence and alerts Security or Duty Manager of suspicious looking person(s)
Qualifications

PERSONAL ATTRIBUTES
  • Good English language verbal communication skills
  • Ability to work cohesively with co-workers and managers as part of a team
  • Ability to be attentive to guest needs, remaining calm and courteous at all times
  • Ability to promote positive relations with hotel residents and patrons
  • Ability to exercise good judgment with difficult guests
  • Understanding and ability to work in a multi-cultural environment
QUALIFICATIONS
  • Secondary education
EXPERIENCE
  • Minimum one year\xe2\x80\x99s experience in the customer service or hospitality industry
Additional Information

Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

RAFFLES

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Job Detail

  • Job Id
    JD1615061
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned