Job Description

Job Title: Document Controller & Accounts Reconciliation Officer

Reports To:

Finance Manager / Managing Director

Department:

Finance & Administration

Location:

Dubai

Employment Type:

Full Time

Position Overview

We are seeking a detail-oriented and proactive

Document Controller & Accounts Reconciliation Officer

to manage company documentation processes while supporting our finance team with

debt collection

and

account reconciliation

activities.
This dual-function role requires excellent organisational skills, financial acumen, and the ability to communicate effectively with both internal teams and external clients.

Key Responsibilities

Document Control

Manage and maintain all company documents, ensuring accuracy, version control, and compliance with company policies and regulatory requirements. Establish and maintain document control procedures, templates, and filing systems (both digital and physical). Coordinate document flow between departments, contractors, and clients to ensure timely approval and distribution. Track and update document registers Safeguard confidential and sensitive information in accordance with company data protection standards.

Accounts Reconciliation & Debt Collection

Monitor accounts receivable and maintain up-to-date records of outstanding invoices. Conduct regular

debt collection

activities, including follow-up calls, emails, and correspondence with clients to ensure prompt payment. Investigate and resolve discrepancies in accounts receivable and payable ledgers. Reconcile client accounts, ensuring all transactions are accurately recorded and reported. Prepare aging reports and support the Finance Manager in preparing monthly reconciliations and financial summaries. Assist in resolving billing issues, credit notes, and disputes with clients or suppliers.

Skills & Competencies

Strong attention to detail and accuracy in both document handling and financial data management. Excellent communication and negotiation skills for effective debt collection. Ability to multitask and manage priorities across administrative and finance responsibilities. High level of integrity, confidentiality, and professionalism. Strong organisational and record-keeping skills. Proficient in MS Office (Excel, Word, Outlook) and document management systems. Experience with accounting software (e.g., Sage, QuickBooks, Xero, or ERP systems) preferred.

Qualifications & Experience

Diploma or Degree in Business Administration, Accounting, Finance, or related field. Minimum 3 years' experience in a similar dual role or within document control and accounts/finance environment. Proven track record in debt collection and account reconciliation.

Key Performance Indicators (KPIs)

Timeliness and accuracy of document control processes. Reduction in outstanding debt and improved debtor days. Accuracy and timeliness of reconciliations. Compliance with document management and data protection standards.

Personal Attributes

Analytical and solution-oriented mindset. Strong interpersonal skills and resilience when dealing with clients. Self-motivated with a proactive approach to problem-solving.
Job Type: Full-time

Pay: AED3,250.00 - AED7,000.00 per month

Education:

Bachelor's (Required)
Experience:

Document Control and Accounts: 3 years (Required)
Language:

English and Tagalog (Required)
Location:

* Dubai (Required)