The District Manager serves as the Business & Operational leader across multiple store locations. They collaborate with Home office partners, peers & supervisor giving market insights to optimize Regional strategy's to drive optimal business performance.
They lead and develop a diverse, multi layered stores team, fostering an exceptional in-store consumer experience that drives measurable results They are responsible for leadership and execution of all store management, talent management, operational processes, and business deliverables.
This district covers both Dubai and Abu Dhabi.
SCOPE/SPAN
Manages 6-10 owned & operated stores with annual volume ranging between $15M-$35M
WORK SCHEDULE
District Managers are required to work five days per week. They also may have to work additional hours or days during peak holiday periods and some weekends throughout the year. Travel is required for the role.
ENTRY REQUIREMENTS
Bachelor's Degree or related experience
Retail experience leading 3+ direct reports and a team of 30 people. Preferred experience in multi-unit management in specialty retail.
Language: Specific to each country where the need is and the ability to speak to business partners in English
PRIMARY RESPONSIBILITIES
Drive and own store level performance
including sales and productivity targets, through retail operational excellence by brand in partnership with key functions such as Store Operations, Location Planning, Supply Chain H&S and AP
Deliver a best in class customer experience
that is fast, friendly and easy
Elevate visual merchandising
(forms, in store standards and visual coherence) ensuring high standards of visual updates and floor sets with execution aligned to brand strategy
PRIMARY RESPONSIBILITIES
(cont.)
Oversee workforce allocation
to meet targets effectively, managing payroll within store budgets
Manage and analyse retail KPIs,
maintaining a relentless focus on operational excellence within store operations.
Collaboration with Key business partners
to solve district needs with urgency HR, AP, H& & Maintenance, Recruiting
Lead, inspire and develop
a diverse and empowered multi layered
stores leadership team
Maintain store staffing levels
while actively engaging, developing, and promoting top talent individuals
Cultivate a high-performance team culture
, actively developing diverse and empowered talent to ensure a robust pipeline for future growth
Activate ANF Culture and values
in store teams to drive engagement and motivation.
LEADERSHIP COMPETENCIES
Business-minded with the ability to drive results
Strong analytical and problem-solving skills
Time-management skills with the ability to prioritize and multi-task
Proven expertise in delivering stand out store experiences and customer service leveraging retail best practices
Pro-actively identifies opportunities for growth and improvement, is always curious and pushing boundaries.
Ability to identify talent, develop others, succession plan and promote candidates based on results
Proven expertise in motivating, influencing and inspiring their team, stakeholders and functional partners
Strong communication, presentation and facilitation skills
Ability to work independently with autonomy
PERFORMANCE METRICS
Business KPIs - Sales, Comps, AUR, ATV, Conversion, Omni-channel
People - Staffing, Retention, Performance management, Talent management
Qualitative - Secret shop, Store experience, Internal audit
Expense - Asset protection, Payroll, Relocation, Compliance
Presentation - Floor set completion, Replenishment, Visual standards
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
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