Job Description

Leadership and Management: Conduct regular site visits to ensure cleanliness and orderliness of the store. Foster a positive and productive work environment within the store team. Provide leadership training and coach the store managers and in-charge Operational Oversee inventory management, supply chain logistics, and equipment maintenance. Monitor daily operations to ensure compliance with company standards, safety and health regulations. Analyze and address operational issues, implementing corrective actions as needed. Report any technical and maintenance issue and resolve immediately. Coordinate with the purchasing department and suppliers if required for orders and delivery of items. Maintain the cleanliness of front and back of the house and coordinate with the cleaning and pest control services whenever required. Ensure that the restaurant is adequate and competently staffed to meet the guestaEUR(TM)s needs. Maintain product and service quality standards by conducting ongoing evaluations and investigating any complaints. Maintain a healthy and safe environment for the employees and guests. Financial Performance Develop and implement strategies to achieve sales targets and profitability goals for the district. Review financial reports, including sales, expenses, and labor costs, and provide actionable insights for improvement. Manage budgeting and forecasting processes for each location within the district. Oversee and cross-checking the food cost report, sales report, sales comparison and analysis on a daily, weekly and monthly basis. Customer Experience Ensure exceptional customer service standards are consistently met across all locations. Address customer complaints and feedback in a timely and effective manner. Implement programs and initiatives to enhance customer satisfaction and loyalty. Resolve any complaints and conflict between management, employees and guests. Staff Development Recruit, train, and develop store managers and staff members. Please send your resume/CV