The job requires excellent interpersonal and communication skills and the ability to effectively collaborate with customer service, logistics and operations teams. The Distribution Route Planner will be responsible for establishing delivery routes, ensuring customer satisfaction with respect to timely delivery and handling distribution issues. A solid understanding of customer needs and efficient time management skills are critical for success in this role.
Responsibilities
Developing delivery routes and optimizing route in order to minimize transportation costs and time
Analyzing current delivery routes and suggesting improvements if needed
Ensuring compliance with applicable laws governing transportation and warehousing
Communicating with customers and providing customer service
Scheduling delivery times and ensuring that the schedule is adhered to
Training and supervising drivers
Resolving delivery issues and coordinating returns
Working with transport operators to get the best rates for distribution
Generating operational and performance reports
Qualifications
Bachelor\xe2\x80\x99s degree in logistics or a related field
Proven experience as a Route Planner or a similar role
Excellent organizational and problem-solving skills
Knowledge of transportation laws and regulations
Proficiency with Microsoft Windows and related software
A keen attention to detail and superb analytical skills
A valid driver\xe2\x80\x99s license and driving record