Job Description

CityDrinks.com is a leading online alcohol delivery service, dedicated to providing a vast selection of alcoholic beverages with convenience and efficiency to our customers' doors. As we continue to expand our services across Abu Dhabi, we seek an Dispatcher to strengthen our operation department and contribute to our growth.

Please Note:
CityDrinks is a business that distributes and sells alcoholic beverages. Applicants should be comfortable working in an environment that involves the handling, marketing in, or promotion of alcohol-related products, in accordance with legal and regulatory standards.

Receiving and dispatching orders or deliveries Scheduling and dispatching couriers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs Develop delivery routes and maintain contact with courier throughout the day Act as communication liaison through the two-way lorry radio system and answer incoming phone calls from courier on the road Cultivate strong relationships with courier and customers to reduce the stress that comes with last minute schedule changes Relaying information such as work orders, or other messages to and from co-workers, CS or supervisors Monitoring order flow Managed couriers based on order volume Reporting concerns to the appropriate department or CS/Supervisors Handle inbound and outbound courier calls Being in charge of communications within company assigned location/zones Dispatching driver and riders to appropriate locations according to predetermined schedules, customer requests or immediate needs Relaying information such as work orders or other messages to Courier Responsible for choosing the zones order Tracks courier's exact whereabouts

Requirements

High school diploma or GED certificate, with relevant vocational or technical training preferred At least 5 years of experience working as a Dispatcher in the logistics or transportation industry or delivery services company, with knowledge of dispatching software and systems Excellent communication skills, both verbal and written, with the ability to handle and resolve conflicts diplomatically and professionally Strong organizational skills, with the ability to multitask and work well under pressure and time constraints Knowledge of transportation regulations and safety standards, and the ability to ensure compliance Good computer skills, with experience using Microsoft Office suite, dispatching software, and GPS tracking systems Ability to work in a team environment, with the willingness to take on additional responsibilities when necessary Good knowledge in Abu Dhabi and Dubai Road Probably have experience from ( Noon Talabat Dispatchers) Knowledge of computer games and gaming culture is a plus. Immediately Joiner
Job Type: Full-time

Pay: AED3,500.00 per month

Application Question(s):

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