Job Description

Job Title Customer Service Officer

Description

We are hiring an energetic Director of Sales (Sales & Marketing) to join our passionate team at Shangri-La Hotels & Resorts in Abu Dhabi.
Growing your career as a Full Time Director of Sales (Sales & Marketing) is an incredible opportunity to develop excellent skills.
If you are strong in decision-making, persuasion and have the right personality for the job, then apply for the position of Director of Sales (Sales & Marketing) at Shangri-La Hotels & Resorts today!

Career Opportunities: Director of Sales (Sales & Marketing) (153187)

We have a great opportunity for an experienced Director of Sales to join our Sales & Marketing team. The successful applicant will have a good understanding of the UAE market, as well as having led a team in identifying and creating lucrative business partnerships within the region.

What we are looking for?

• Experience in leading a proactive sales team in a Luxury business environment.
• Proven track record in identifying top sales talent & nurturing senior and entry level staff.
• Strong work ethic and appropriate leadership skills.
• English speaker (Arabic or other languages is a bonus).
• Strong OPMS knowledge.
• Ability to network, building strong & meaningful business relationships at a high level.
• Experience in the local market (UAE as well as other GCC)

What will you do?

• Ensure a high standard among the sales team/department.
• Boost Room sales by utilising metrics/KPI's to drive the team.
• Develop and implement appropriate customer sales procedures.
• Take ownership of the sales function as a key revenue generating centre of the hotel.
• Fully train staff in all aspects of Sales Operations.
• Liaise with respective departments on special projects.
• Work closely with revenue management to fully implement yield driven initiatives.
• Ensure Shangri-La account management is strictly adhered to.
• Other duties relating to the Director of Customer Sales function.

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city's international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
Benefits of working as a Director of Sales (Sales & Marketing) in Abu Dhabi:
? Excellent benefits
? Opportunities to grow
? Attractive package

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