Define the Corporate Program Management Tools, Standards, Methodologies and promote their development in line with du's internal requirements and best practices. Ensure the application of portfolio management tools and techniques.
Set up adequate governance bodies and processes for project / program management support. Prepare the multi-year / annual project roadmap. Define Key Operational and Financial KPI's to be tracked.
Provide support to Executive sponsors in development of key project deliverables like project scope, objectives, structure and schedule along the project management process
Regularly conduct status assessments with a forward looking view (execution, budget, dependencies, outcomes, ...) and develop a well thought position on what needs to be done
Prepare regular project reporting, in particular around status (execution, budget, dependencies, outcomes...), issues and risks for Executive Steering Committee meetings, Board presentations and other senior executive boards and committees.
Provide decision making support to ensure project progress; detects and avoid decisions that are inconsistent with the project's and corporate objectives
Facilitate and drive project escalations and prepare associated decision and mitigation proposals
Manage the portfolio management process in order to advise Executive Management on portfolio decisions in view of company performance compared to agreed KPIs.
RAID Management - Ensure Risks, Assumptions, Issues and Dependencies are effectively managed
Track the status of outcomes for the projects under execution and provides support in their achievement (e.g. ensure that regular computation is there, actions are executed if there is a deviation, ...)
Prepare the documentation for the points mentioned above with minimal supervision; presents to the senior stakeholders
Provide coaching and project management support to staff for projects outside the direct scope of the PMO.
Track the execution of ExCo actions, decisions and guidance (where required)
Ensure / track the preparation of CEO / ExCo assigned tasks (where required)
Support continuous development of CPMM, through maintenance of active relationships with official Project Management Bodies (e.g. PMI, PRINCE II). Ensure roll-out and application of CPMM on the ground (coaching and training of senior project managers and Executives / sponsors).
Qualifications, experience, skills and competencies
Education:
Bachelor degree in business / management and / or Engineering
Master degree in business / management and /or Engineering (Preferable)
Experience:
Minimum experience of 10 years in management of large scale programs / projects
Out of which at least 5 years of experience in the telecommunications industry
Track record of successful major project deliveries
Background in management consulting (strongly preferable)
Experience in business (marketing, sales, customer service) and technology domains (IT, network)
Good understanding of technology trends and their applications
Proficiency in project and portfolio management tools, standards, concepts and mechanisms
Track record of in-depth analysis of projects (execution progress, budget utilization, risk assessment, outcome progress, ...)
Track record of executive decision support
Track record of preparing and presenting end to end presentations for senior stakeholders with minimal oversight
Experience in stakeholder management
Experience in change management
Track record of projects delivering outcomes
Skills:
Very strong conceptual and analytical thinking
Strategic understanding of how his / her work fits in the corporate priorities
Strategic understanding of how different projects interact with each other
Very good co-operation and interpersonal skills
Strong telecommunications understanding from business & technology topics to corporate functions
Organizational awareness
High degree of flexibility
Demonstration of strong leadership and strategic thinking skills
Results-driven; outcome orientation
Excellent written and verbal communication skills
High level of personal drive, motivation and initiative
Independence in execution of responsibilities
Track record of delivery within high-change environments
Risk management and resolution
Change management
Experience of working within a matrix organization
Strong understanding of business and technology interactions
Experience in working with and managing multinational teams, ideally within the GCC
Experience in Mobile, Fixed, Enterprise and Consumer segments, is an advantage
Extensive experience working on transformational programs and projects
* Extensive knowledge of project methodologies and practices
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