Job Description

About the Role

Star Gallery Mart is looking for a

creative and result-driven 360 Marketing Executive

to manage influencer collaborations, social media marketing, brand promotions, and customer engagement -- both online and in-store.
The candidate

must have experience handling RTO (Return-to-Origin)

and

reverse pickup coordination

, and be fluent in

both English and Arabic

, as this position involves daily coordination with influencers, logistics teams, and customers.

Key Responsibilities

1. Influencer & Social Media Marketing

Identify, contact, and manage influencers across Instagram, TikTok, YouTube, and Facebook. Plan and supervise influencer visits, shoots, and collaborations. Ensure influencers tag Star Gallery Mart and mention the correct shop number and location in every post. Maintain Excel sheets for influencer details, rates, followers, and campaign results. Collect influencer videos and photos for company highlights and marketing use. Coordinate with video editors for reels and short promotional clips.

2. Campaign Management (360 Marketing)

Plan and execute online and offline campaigns (social media, print, digital, and in-store). Coordinate marketing activities between Star Gallery Mart and Paris Palace Gift. Work with design and content teams for visuals, ads, and daily offers. Track performance, engagement, and ROI of campaigns.

3. Customer Engagement & In-Store Activation

Ensure influencer visits generate walk-in traffic and increase sales. Support sales staff in converting visitors into loyal customers. Record behind-the-scenes videos and ensure customer satisfaction during promotions.

4. RTO & Operations Coordination

Manage and monitor

Return-to-Origin (RTO)

and

reverse pickup

requests. Communicate with customers in

English and Arabic

for return updates and inquiries. Work with the delivery and warehouse teams to reduce RTO and improve efficiency. Keep detailed records and reports of all RTO-related cases.

5. Reporting & Analytics

Prepare weekly reports on influencer performance, campaign engagement, and RTO updates. Provide insights to management for improving marketing and operational strategies.

Requirements

Bachelor's degree in Marketing, Business, or related field.

2-4 years of experience

in 360 marketing, influencer management, or retail promotions (UAE experience preferred).

Must have hands-on experience handling RTO / Reverse Pickup.

Fluent in both English and Arabic (spoken and written).

Excellent communication, coordination, and negotiation skills. Knowledge of social media platforms, paid ads, and analytics tools. Creative, organized, and able to handle multiple campaigns simultaneously. UAE driving license is an advantage.

Walk-In Interview Details

Date:

11th October 2025 - 17th October 2025

Time:

12:00 Noon - 5:00 PM (You may come anytime between these hours)

Location:

Shed No. 15, Industrial Area 17, Sharjah

Google Map:

https://maps.app.goo.gl/3F7Nb1yeyHMvg8u69

Job Type: Full-time

Pay: From AED3,000.00 per month