Desk Side Support

Jeddah, Mecca, Saudi Arabia, Saudi Arabia

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Job Responsibilities:

Work directly with customers in person, via phone, via ticketing system, and email

Image, deploy, and maintain all HW including desktops, laptops, monitors, docking stations and desktop printers

Installation, configuration and troubleshooting of:

MAC and Windows OS

Various applications

Basic network connections

Conference room video and audio support (Polycom, BlueJeans, Google Hangouts)

Support/set up of audio visual equipment

Support employee meeting setup

Support all models of cellular/tablet devices, including Android, IOS and mobile operating systems

Support remote users as needed

Maintain accurate asset inventory Please send your resume to

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