Description

Department Manager, Property Services

Job Id 17871

Category Human Capital & Administration

Company Name ADNOC Distribution Abu Dhabi

JOB PURPOSE:

Lead, plan and direct all operations within the Rental Services Department, including renting the spaces/outlets in ADNOC Distribution , for fair prices, providing third-party advertising opportunities and looking for new ways to bring external franchises, in order to optimise the revenues sales from all ADNOC Distribution\'s sites and premises ensuring accordance with the divisional strategy and business plans, continuous growth of market share and achievement of revenues as per defined key performance indicators.

KEY ACCOUNTABILITIES:

Job Specific Accountabilities

Rental Services Management

Lead all efforts to screen the markets and identify available locations for renting and source potential tenants while leading the development of a comprehensive and profitable regional client base that generates a sustainable number of referrals to drive ADNOC Distribution\'s network growth.

Plan and manage the effective implementation of business development plans while recommending and highlighting on areas and methods of market share enhancement to the SVP to support optimum returns on investment.

Lead and conduct site visits to with prospective tenants to assure alignment with ADNOC Distribution\'s strategies.

Manage the process of connecting and meeting with prospective and existing clients, in order to reach for new business opportunities for property and land rent and design relevant propositions accordingly.

Manage the creation of new theme on ADNOC properties (food trucks) in order to measure and test customer attraction and movement to increase sales.

Interface with clients and prospects to successfully define the parameters, lease terms, and limitations surrounding a possible lease, listing, and related agreements.

Float and manage the overall tendering process related to bidding of a vacant space and oversee the entire leasing and negotiation phases to align with the ADNOC Distribution policies and to protect the best interests of the organization.

Manage the monitoring and reporting of building vacancy levels, lease expirations and proactively contact existing tenants for renewals or extensions. Oversee lease termination process in line with ADNOC Distribution policies and procedures to management

Lead the control and oversight of lands in order to monitor and asses its conditions in coordination with the maintenance team and take necessary measures.

Oversee all land investments, vouch for potential investments and sent it for approval to the management, in order to bring new streams of income for ADNOC.

Lead the negotiation process through smart-driven fair pricing while taking into accounts various factors (square footage, stations\xe2\x80\xa6) and manage the process of bidding for newly opened lands or service stations, or any other business opportunities in order to ensure optimization of revenue/profits for ADNOC.

Renegotiate rental incomes as appropriate to maximize income within the defined protocols.

Third Party Advertising

Develop new opportunities to include advertising delivered by other service providers on ADNOC stations, in order to optimize profits.

Lead the activities of third-party advertising on ADNOC stations in order to increase the sales on the stations.

Manage projects related to third party advertising to assure alignment with defined service level agreements and to achieve optimum benefits to ADNOC Distribution.

&L, Budget and Financial accountability:

Support the Retail SVP in the development and monitoring of the retail group business plans and optimal annual budget, in line with the company objectives and work programs to support alignment and arbitration while ensuring quality and reality checks are in place.

Ensure that annual Division/Department budget and projected financial objectives are aligned with the business plans and is geared to achieve all financial objectives.

Control the Division/Department expenditure against approved Unit budget on a regular basis and investigate and reconcile any significant variances to ensure effective performance and cost control.

Participate in the establishment of the annual financial budgets and targets for the Division/department to ensure they meet the management\'s expectations and the overall strategic goals of ADNOC Distribution in general and the retail group in particular.

Direct the monitoring of the Division/Department financial performance versus the budget and strategic targets to ensure the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified, and potential areas of cost reduction or performance improvement opportunities are capitalized upon.

Participate in the development and review of periodical retail Management and financial performance reports and financial statements related to revenues and profitability margins to ensure having accurate information for better decision making and retail sales forecasting

Relationship Management

Develop and maintain effective business relationships with all relevant internal departments and external entities such as clients, local, international and government authorities etc. with highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner.

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal

Customer Experience Department

Retail Sales Department

EPD

ITD

Maintenance Department

External

Marketing agencies

Third Party Advertisers

Technical Partners (Etisalat)

Municipality\'s in all Regions

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:

Minimum Qualification

Bachelor\'s Degree in Business Management, Marketing or equivalent.

Minimum Experience & Knowledge & Skills

12 years of experience in Retail Operations/ Property Management, of which at least 5 years in a managerial role, preferably in the retail sector or in a similar environment.

Multi-functional operational and property management experience.

Deep knowledge of business workflows, operations processes and systems.

Experience of developing strategic plans for service-based industry.

Strong experience in project management and the execution of complex projects that are critical to the delivery of business strategies and goals.

Regional exposure and retail background are a plus.

In depth knowledge of ADNOC Distribution\'s business objectives, operations and of the regional laws and regulations

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