Department Manager

Dubai, United Arab Emirates

Job Description

Company: Celine
Country / Region : United Arab Emirates
City : Dubai
Business group: Fashion & Leather Goods
Contract type: Permanent Job
Function: Retail
Experience required: Minimum 5 years
Reference No.: CELI03112
Date of publication: 2023.04.03
POSITION
As Department manager, you will be responsible for the management of a department and a team. You will lead by example, spend most of your time on the shopfloor developing the business and your client portfolio. You will be a talent manager, talent promoter, and will closely work with the operations team to ensure all processes in store. Your impact Business and client developer
  • Being responsible for the sales & profitability of your category
  • Regularly analyze the category\xe2\x80\x99s performances and implement the right action plans when needed
  • Implement clienteling actions and coach the sales Assistants
  • Being the link between the Store Management and the department
  • Provide with relevant and regular analysis and feedbacks on your department performance, needs and on the business environment to the Store Manager and Operations & Performance Manager
Brand promoter and client ambassador
  • Promote the brand internally and externally in your daily environment
  • Guarantee that every client receives the utmost experience in store
  • Help the staff succeeding in engaging and connecting with their clients to increase their loyalty
  • Ensure that the image of your department is constantly consistent with brand guidelines
  • Ensure that all the processes are compliant with the internal policies
Process owner
  • Guarantee stock safety, accuracy and compliance
  • Organize and plan the activities of your department: Support the store management in defining the staff schedule
Talent manager & skills developer
  • Lead and manage the department staff
  • Create and maintain a positive and motivating work environment
  • Develop a strong team spirit
  • Coach regularly each member of your team ensuring they offer the clients the utmost experience in store


PROFILE
keys for success Education:
  • Business School, University or \xe2\x80\x9cequivalent experience\xe2\x80\x9d
Experience:
  • Retail experience required
  • Experience in luxury/fashion business a plus
Competencies:
  • High product and fashion sensitivity
  • Commercial awareness and business sense
  • Strong selling skills
  • Ability to manage and develop teams (coaching)
  • Clients-centric: ability to understand and go beyond the client\xe2\x80\x99s needs to offer the utmost client experience
  • Organizational skills, sense of priorities and agility
  • Good interpersonal skills, ownership, empathy and curiosity
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail oriented, highly organized
  • Excellent written and verbal communication skills.
  • Ability to interact with all levels of the organization
  • Flexibility to work a retail schedule including evenings, weekends, and holidays
Languages: Fluent in Arabic and English, proficiency of other language(s) will be an advantage

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Job Detail

  • Job Id
    JD1525853
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned