Contact debtors via phone, email, and letters to collect outstanding payments, maintaining a professional and respectful approach.
Negotiate realistic and mutually beneficial payment plans with clients.
Maintain accurate records of all communications and transactions for transparency and effective follow-up.
Assess debtor financial situations to tailor collection strategies and maximize recovery.
Educate debtors on payment options and the consequences of non-payment while fostering positive relationships.
Monitor accounts to track payment progress and proactively follow up on overdue balances.
Collaborate with legal teams as needed to initiate debt recovery while ensuring regulatory compliance.
Generate reports on collection activities, success rates, and trends to enhance overall strategies.
Stay updated on industry regulations and best practices to ensure ethical and legal compliance.
Participate in training programs to continuously enhance skills and adopt new collection techniques.
Job Type: Full-time
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