to join our UAE-based collections team. This role involves managing outbound collection calls, negotiating settlements, and following up on overdue accounts in line with UAE regulations.
Key Responsibilities:
Make outbound calls to customers with overdue accounts.
Negotiate payment terms, settlements, and follow-up schedules.
Maintain accurate records of all collection activities.
Resolve disputes and escalate complex cases when needed.
Achieve monthly collection targets and KPIs.
Adhere to compliance and ethical standards based on UAE laws.
Qualifications:
Minimum 1 year of experience in debt collection or customer service (preferred).
Strong English communication; Arabic, Hindi, Urdu, or Malayalam is a plus.
Familiarity with UAE financial laws is an advantage.
Results-driven with good negotiation skills.
Comfortable working in a fast-paced, target-oriented environment.
What We Offer:
Competitive salary + performance-based incentives.
On-site opportunities in
UAE
.
Paid training and career advancement opportunities.
Supportive and multicultural team environment.
Job Type: Full-time
Ability to commute/relocate:
Sharjah: Reliably commute or planning to relocate before starting work (Preferred)
Application Deadline: 25/05/2025
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.