Job Description

To drive the growth of the company's export business for vacuum elevators, provide technical support to distributors, and contribute to product development and improvement. Strategic

Develop and implement a strategic plan to expand the company's international market presence. Identify and cultivate new distribution partnerships in key target markets. Conduct market research to identify emerging trends and opportunities. Build strong relationships with key decision-makers in the international elevator industry. Operational

Provide technical support and training to distributors on product features, installation procedures, and troubleshooting techniques. Process orders, quotations, and logistics for international customers in collaboration with the factory. Coordinate with the factory to ensure timely production and delivery of export orders. Oversee the installation process of vacuum elevators in the domestic market. Develop and update marketing materials, including brochures and product presentations. People Management

Support and mentor the distributor sales and technical support personnel. Collaborate effectively with cross-functional teams, including engineering, manufacturing, and marketing. Product / Process Improvement

Provide input on product development and improvement initiatives. Support the development of new features and functionalities for vacuum elevators. Identify opportunities to streamline processes and improve efficiency. Desired Candidate Profile

Education:

Bachelor's degree in Engineering or a related field. MBA or advanced degree preferred. Knowledge and Skills

Strong technical knowledge of elevator systems, particularly vacuum elevator technology. Excellent communication and interpersonal skills. Proficiency in English and other relevant languages. Strong project management and organizational skills. Ability to travel internationally. Experience

Minimum of 5 years of experience in the elevator industry, preferably in international sales and technical support roles. Proven track record of successful business development and customer relationship management. Experience working with distributors and dealers. Knowledge of international trade regulations and export procedures. Key Performance Measures

Export sales revenue. Number of new distributors acquired. Customer satisfaction ratings. Product development and improvement initiatives implemented. Timeliness of order fulfillment and technical support. Major Challenges and Potential Solutions

Language and cultural barriers: Adapt communication styles to align with the cultural preferences of each target market; develop multilingual marketing materials and technical documentation. Complex international logistics: Establish strong relationships with reliable logistics partners; develop strong relationships with customs brokers to expedite clearance processes and minimize delays. Technical support challenges with remote installations: Provide comprehensive remote technical support and product training; establish a global network of technical experts for on-site support. Competition from established elevator manufacturers: Differentiate the company's products through innovative features and superior customer service; focus on niche markets and emerging economies. Rapid technological advancements: Stay updated on industry trends and invest in research and development; foster a culture of innovation and continuous improvement. #J-18808-Ljbffr