We\xe2\x80\x99re the world\xe2\x80\x99s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what\xe2\x80\x99s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

KEY OBJECTIVE : Responsible for Panel Data Quality of UAE, KSA & Egypt

This position is responsible for ensuring the best data quality of a panel service and supports the Head of Panel Quality in creating a positive environment conducive to continuous improvement and innovation.

Custodian of Data Quality

Have a thorough understanding of the various processes involved in the data value chain

Field, Product Dictionary & Data Production

• Focus on Continuously Building Expertise in all data-related matters
• Keen focus on monitoring compliance in different Operations related areas
• Able to guide Client service on all data quality matters
• Act as an intermediate between Client Service & Operations teams
• Able to balance the needs of client service on data as well as the constraints from an operations angle

Leading Data Quality investigations

• Supporting Client Service teams in troubleshooting and understanding data discrepancies
• Able to carry out coverage analyses and other relevant investigations independently
• Working with the Operations team to resolve data quality issues.

Signing off on Monthly Data Production

• Various types of edits \xe2\x80\x93 price, pack, volumes
• Check if data trends are in-line and ready for data release

Identifying Outliers

• Able to suggest adjustments to the data if appropriate
• Leading Process Improvements & Enhancements
• Track new technical solutions to improve our process
• Innovate and refine process look for efficiencies and improvements
• Provide adequate support on panel enhancements
• Able to work on data corrections when appropriate
• Support new panel launches with expertise related to Field, Product Dictionary, Panel management and data production

Capabilities

• Having a consistent track record of innovation and continuous improvement
• Displaying levels of maturity and independence in terms of problem-solving and recommending solutions
• Understanding the impact of change on the wider Worldpanel business
• Being accepted as a senior Panel Quality contact within the Worldpanel service Being exposed to and starting to engage in a wide range of business challenges e.g. resolving client data satisfaction issues, project management, working on joint KWP projects across KWP
• Embracing and helping to drive forward change within the Panel Quality team and broader operations team
• Employing a wide range of communication skills and styles
• Building an internal network of contacts to raise profile outside of the team and direct line management
• Exhibiting \xe2\x80\x9cPro-active\xe2\x80\x9d behaviours \xe2\x80\x93 starts to set the agenda (not \xe2\x80\x9csimply following\xe2\x80\x9d)
• Displaying credible knowledge and expertise regarding both internal and external issues

Exceeding looks like\xe2\x80\xa6

Taking active participation in internal development and training programmes

Proactively working with the team on coaching sessions \xe2\x80\x93 e.g tech skills, soft skills, service knowledge,

Wider business knowledge

Showing a strong awareness of the broad direction and issues facing the Worldpanel ME business in the short and medium term and the role the Panel Quality team need to perform in addressing them. Being seen as a \xe2\x80\x9clead senior\xe2\x80\x9d contact for Panel Quality matters and taking on service ownership.

Country

United Arab Emirates

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We\xe2\x80\x99re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you\xe2\x80\x99re not an exact match, we\xe2\x80\x99d love to receive your application and talk to you about this job or others at Kantar.

Kantar