Develop and execute commercial campaigns to meet assigned targets while ensuring the best customer experience.
Job Responsibility
Manage principal commercial communication channels with Vodafone’s customer base.
Develop, execute, and monitor campaigns.
Automate campaigns through SQL and campaign development platforms.
Continuously maintain and enhance campaign development platforms.
Continuously liaise with commercial product and segment owners to ensure the right offer is communicated with the right customer through the right channel at the right time.
Explore relevant aspects of consumer behavior within the relevant commercial segment and implement base management strategies through design & execution of all BTL campaigns via multiple channels to deliver the best commercial return
Role Qualifications:
A relevant bachelor’s degree is required.
Excellent skills in MS office, particularly in Excel and PowerPoint.
Strong reporting & analytical skills.
Good understanding of basic statistical and analytical techniques.
Good SQL knowledge.
Previous programming/scripting experience is a plus.
Previous DWH, MIS, Customer Insights experience is a plus.
Understands marketing principles.
Proficient presentation and excellent report writing skills.
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