Customs Execution Agent
Dubai, United Arab Emirates
Job Description
If you want to be part of the growth journey that we as Maersk have embarked upon along with getting exposure to multitude of solutions that we are working closely with our customers to bring to life than do join us and be part of the exciting world of everything 'Operations'.
As CHB agent the role will be primarily responsible for day-to-day execution of CHB activities for our transit, x-border and port clearances along with maintaining high customer satisfaction and driving the CHB activity's delivery, working with our customers, commercial and product teams to drive growth and meet customer expectations. In addition to below KPIs, It is up to incumbent to carve out the job description beyond this since the role has the opportunity to interact with multiple stakeholders (vendors or customers or internal) and work jointly to create solutions under all things 'customs solutions'!
Maersk is brilliant at incubating talent and for the right candidate the opportunities are endless to grow within the organization with horizontal or vertical moves basis consistently strong performance.
The role will be based out of Dubai and the candidate be expected to travel to/from port (Khalifa Port and Jabal Ali terminal both) as well as authorities offices for on ground support/inspections as well as documentation submissions etc.
The role will report to Country Customs/CHB Execution Manager.
As CHB agent the role will be primarily responsible for day-to-day execution of CHB activities for our transit, x-border and port clearances along with maintaining high customer satisfaction and driving the CHB activity's delivery, working with our customers, commercial and product teams to drive growth and meet customer expectations. In addition to below KPIs, It is up to incumbent to carve out the job description beyond this since the role has the opportunity to interact with multiple stakeholders (vendors or customers or internal) and work jointly to create solutions under all things 'customs solutions'!
Maersk is brilliant at incubating talent and for the right candidate the opportunities are endless to grow within the organization with horizontal or vertical moves basis consistently strong performance.
The role will be based out of Dubai and the candidate be expected to travel to/from port (Khalifa Port and Jabal Ali terminal both) as well as authorities offices for on ground support/inspections as well as documentation submissions etc.
The role will report to Country Customs/CHB Execution Manager.
Key Responsibilities:
- Strategy Product Management - Identify market trends, opportunities and customer needs building Trade-lanes; Own the execution of global initiatives and strategy within the Area; Build bridges between Product development, Operations and Sales.
- LCL Carrier Management / Procurement - Support the CEN L&S function in maintaining Airline carrier relations; Drive cost reductions by optimal allocation with Co-loaders and contracts
- Customer Relationship Management - Actively build strong relationships and pipeline with customers, providing an excellent customer experience
- Pricing Management - Area responsibility for all LCL Pricing activities incl. but not limited to Price setting / Strategy / Margins
- Product profitability - Focus on maximize the revenue, EBIT and GP/CM1 to Maersk through upselling and cost management; strengthen the engagement with global Maersk Network and drive value through the network
Who we are looking for
- Ability to work in a matrix organization
- 5+ years' experience within LCL
- Commercial acumen with passion for finding new & innovative opportunities
- Good interpersonal, communication and excellent negotiating skills
- Ability to engage and link multiple parties across functions and geographies
- Ability to understand and interpret performance data
- Strong customer focus
- Personality: passionate, result oriented, self-starter, well-structured, professional
- Motivating Others
- Team development and coaching
- Target setting and performance management
- Change Leadership
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Job Detail
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Job IdJD1463655
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned