We are looking for a Customer Operations Specialist.
As a company CarLogik is the link between car owners and auto repair workshops, we act on behalf of the client.
A Customer Operations Specialist, will act as a liaison, provide product/services information, answer questions, and resolve problems that our customers might face efficiently.
The best Customer Operations Specialists are genuinely excited to help customers. They are patient, empathetic, and communicate passionately. They love to talk and understand the value of good communication skills. Customer Operations Specialists can put themselves in their customers\xe2\x80\x99 shoes and speak up for them when necessary.
Problem-solving also comes naturally to Customer Operations Specialist. They are confident at troubleshooting and investigate if they don\xe2\x80\x99t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries, and close deals, while maintaining a high customer satisfaction.
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