Customer Support Executive
Dubai, United Arab Emirates
Job Description
Support Sales and Repair Activities to meet and exceed customer expectations. The position Skyways Technics\xe2\x80\x99 activities regard the trading of aircraft spare parts with a focus on ATR aircraft. We are looking for a trustworthy and goal-oriented professional to take charge of our Customer Support function in Dubai. The role will report directly to the Head of Sales \xe2\x80\x93 EMEA. Mission Description
- Respond to customer queries in a timely manner
- Process orders in collaboration with sales managers
- Liaise on incoming and out-going units in coordination with our logistics and planning teams, as well as freight forwarders
- Follow-up with customers on exchange orders and the receipt of core units
- Invoice customers
- Weekly updates of our stock levels in various marketplaces
- Weekly reports of sales invoiced to Skyways Technics management
- A positive problem-solving attitude
- Excellent communication in English
- Flexible and responsive
- Analytical with attention to detail and performance
- Strong in organization and prioritization
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Job Detail
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Job IdJD1503803
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned