Customer Support Executive Civil Engineer Background Tamil

Sharjah, SH, AE, United Arab Emirates

Job Description

The company provides free shared bachelor accommodation and transportation.



BE or B. Tech in Civil Engineering



Primary duties and responsibilities:



Identify potential delays and provide mitigation strategies. Maintain accurate records of all project documentation, including drawings, contracts, and correspondence. Maintain a systematic filing system for easy retrieval of documents. Liaise with subcontractors and suppliers to gather necessary documentation. Ensure that all documentation complies with company policies and regulatory requirements.

Client Management -

To ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by receiving incoming calls and Outbound calls in a professional manner.

Customer Relationship

- To provide end-to-end support to customers (walk-ins and phone calls), ensure the availability of committed products, and ensure on-time delivery.

Customer Retention

- Solve customers' issues related to orders, pick-up, delivery, and quality Perform other duties as and when assigned
Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

Are you willing to work in the Customer Support role?
Language:

* Native Tamil (Required)

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Job Detail

  • Job Id
    JD2036122
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sharjah, SH, AE, United Arab Emirates
  • Education
    Not mentioned