Customer Services Agents Urdu Speakers
Sharjah, United Arab Emirates
Job Description
We are hiring Urdu-speaking Customer Service Agents to join one of our prestigious government clients in Sharjah (Al Dhaid). This is a fantastic opportunity for candidates with excellent communication skills and a passion for engaging with customers.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Provide accurate information and support to public inquiries
- Resolve customer issues or escalate them when required
- Ensure service quality standards are consistently met
- Maintain call records and follow-up logs as per guidelines
- Must be fluent in Urdu and English
- Minimum 1 year of experience in a call centre or related customer service role
- Strong communication and problem-solving skills
- Ability to remain calm and courteous under pressure
- Must be available in the UAE for immediate joining
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Job Detail
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Job IdJD1916180
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned