Customer Services Agents Urdu Speakers

Sharjah, United Arab Emirates

Job Description

We are hiring Urdu-speaking Customer Service Agents to join one of our prestigious government clients in Sharjah (Al Dhaid). This is a fantastic opportunity for candidates with excellent communication skills and a passion for engaging with customers.
Key Responsibilities:

  • Handle inbound and outbound customer calls professionally
  • Provide accurate information and support to public inquiries
  • Resolve customer issues or escalate them when required
  • Ensure service quality standards are consistently met
  • Maintain call records and follow-up logs as per guidelines
Requirements:
  • Must be fluent in Urdu and English
  • Minimum 1 year of experience in a call centre or related customer service role
  • Strong communication and problem-solving skills
  • Ability to remain calm and courteous under pressure
  • Must be available in the UAE for immediate joining

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Job Detail

  • Job Id
    JD1916180
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sharjah, United Arab Emirates
  • Education
    Not mentioned