Job Description

Job Title: Customer Service, Social Media & Sales Executive

Company: Star Gallery Mart (UAE)

Work Location: Sharjah - Office-Based (In-Office Role)

About Us

Star Gallery Mart is one of the UAE's fast-growing retail and e-commerce companies, specializing in electronics, mobile accessories, home appliances, and trending seasonal products. Our mobile application,

Star Gallery Mart

, is available on both

Android and iOS

, and we actively sell through our website and social media platforms.

We are looking for a

Customer Service, Social Media & Sales Executive

who can manage customer communication across digital channels, engage audiences on social media, and convert inquiries into successful sales.

Key ResponsibilitiesCustomer Service & Sales

Respond to customer inquiries via

WhatsApp, social media messages, and comments

Convert chats, inquiries, and leads into confirmed sales Provide accurate product information, pricing, availability, and delivery details Follow up with potential customers to close sales and reduce abandoned inquiries
Social Media Management

Monitor and reply to comments and messages on

Instagram, TikTok, Snapchat, Facebook, and YouTube

Post product videos, stories, and promotional content regularly Support daily offers, campaigns, and seasonal promotions (Ramadan, Eid, special sales)
Content Support

Assist in creating short product videos and promotional clips Coordinate with the marketing and design team for banners, visuals, and captions Help maintain consistent brand tone in

English and Arabic

Requirements

Fluent in

English and Arabic (speaking and writing)

Strong communication and sales skills Experience in

customer service, social media handling, or online sales

Comfortable using

WhatsApp Business, Instagram, TikTok, Facebook, and YouTube

Ability to work in a fast-paced, target-driven environment
Very Important Note - Interview Requirement

Before attending the interview, the candidate

must

:

Visit our

website

Review our

social media platforms

Download and explore the

Star Gallery Mart mobile app (Android & iOS)

Come prepared with

sales ideas, customer engagement strategies, and product knowledge

Candidates who come prepared will be given

priority consideration

.

Job Type: Full-time

Pay: From AED2,400.00 per month