Customer Service Representative
Job Description
only candidates holding their own visa can apply
Swahili Language is must
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Job Type: Full-time
Pay: From AED3,000.00 per month
Application Question(s):
Do you have your own visa ?
Language:
swahili (Required)
Location:
* Sharjah (Required)
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Job Detail
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Job IdJD2198389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned