Customer Service Representative
Sharjah, SH, AE, United Arab Emirates
Job Description
Handle customer inquiries:
Communicate with customers through various channels, such as phone calls, emails, live chats, or social media.Resolve customer complaints:
De-escalate situations with dissatisfied customers by listening to their concerns and finding appropriate solutions or alternatives within a set timeframe.Process transactions:
Handle customer requests for returns, exchanges, cancellations, and order modifications.Provide information:
Offer detailed and accurate information about a company's products, services, and policies.Manage customer accounts:
Keep detailed records of all customer interactions, process accounts, and update customer information in a Customer Relationship Management (CRM) system.Generate sales leads:
In some roles, CSRs may be responsible for identifying opportunities to upsell or cross-sell products and services to customers.Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Application Question(s):
Do you have LMV Driving UAE License? Do you have experience in signage works? * Salary expectation?
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Job Detail
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Job IdJD1993479
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:29123.0 36876.0 USD
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned