Customer Service Representative Native Arabic Speaker
Sharjah, SH, AE, United Arab Emirates
Job Description
We are seeking a
Customer Service Executive (Arabic Speaker)
to join our Mall Management team. The ideal candidate will be responsible for delivering excellent customer service to mall visitors, handling inquiries and complaints, and ensuring a positive shopping and visitor experience in line with mall standards.Key Responsibilities:
Greet and assist mall visitors in a professional and courteous manner Handle customer inquiries, feedback, and complaints in both
Arabic and English
Provide accurate information regarding mall services, promotions, events, and tenant locations Coordinate with security, maintenance, and tenants to resolve customer issues promptly Maintain records of customer complaints and follow up to ensure resolution Support mall events, promotions, and customer engagement activities Ensure compliance with mall policies, safety procedures, and customer service standards Assist in managing lost and found itemsRequirements:
Bachelor's degree or Diploma (preferred)
Fluent in Arabic and English
(mandatory) Minimum1-2 years of experience
in customer service, preferably inmall management, retail, hospitality, or facilities management
Strong communication and interpersonal skills Professional appearance and customer-focused attitude Ability to work flexible shifts, including weekends and holidaysJob Types: Full-time, Permanent
Pay: AED3,000.00 per month
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Job Detail
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Job IdJD2209768
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned