You will be joining a dynamic team focused on providing members with an unparalleled service experience. As a Customer Service Representative you will be empowered to do what\'s right for the member because you have a passion for helping others succeed. You must possess proven customer service skills, including strong verbal communication. As a Customer Service Representative you will be working closely with your branch manager to find appropriate solutions to member needs including opening accounts and offering new products to achieve your goals.
Process all transactions for members via telephone including deposits.
Give prompt, efficient and accurate service in the processing of all transactions
Open new member accounts and provide information to new and prospective members by explaining and cross-selling products and services.
Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
REQUIREMENTS
Six months to two years of similar or related experience
A high school education or GED
Proficiency in MS Outlook, Excel, and Word
Strong business development and/or sales skills
Good communication skills, both verbal and written