Customer Service Representative (imports)
Jebel Ali, DU, AE, United Arab Emirates
Job Description
:
Coordinate and manage ocean, air, and ground import shipments from origin to final delivery. Communicate with overseas agents, carriers, customs brokers, and customers regarding shipment status and documentation. Process and review import documentation including bills of lading, commercial invoices, packing lists, arrival notices, and customs entries. Ensure compliance with UAE Customs and other government agency regulations. Track shipments and proactively update customers on status and any delays. Resolve any issues related to customs holds, delays, or discrepancies. Maintain accurate and timely data entry in logistics and customer systems. Provide exceptional customer service via phone and email, responding to inquiries and resolving complaints. Collaborate with internal departments to ensure seamless operations. Generate and analyze reports related to shipment status, delays, and KPIs.
Job Types: Full-time, Permanent
Pay: AED3,500.00 - AED4,000.00 per month
Experience:
JAFZA: 1 year (Preferred)
Language:
Tagalog (Preferred)
Application Deadline: 10/06/2025
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2045094
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationJebel Ali, DU, AE, United Arab Emirates
-
EducationNot mentioned